Lisbon Canaan Boutique Apartments Gaivotas

Nice large apartment and well located

If I could give this place 0 stars, I would. My family and I had a terrible stay here and ended up leaving early. It was very difficult to communicate with the property and received little assistance when we arrived for check in. We stood outside of the apartment building for 45 minutes before hearing back from the property. It was clear the apartment had not been cleaned. The comforter had stains and was dirty. Luckily we were able to get ahold of someone to bring us a new comforter. To top it all off, the second night we were there, we discovered bed bugs. We reached out to the property to let them know we would be leaving early and that we would like a refund for our stay. We even sent pictures of the bed bugs. Never heard back from them. We had to spend a good chunk of our vacation attempting to wash and disinfect all of our clothes at the laundry mat. The least they could do is reply to us and offer a refund. I will be contacting Expedia for further assistance, unfortunately. I would not recommend this property for your stay.

Generally, especially for the price, a good apartment, excellent location and clean. Apartment felt a bit empty and could probably use some "touches" to make it feel more homely. Some issues with not enough hot water.

Hafif yokuş olan bir bölgeydi. Çevrede çok sayıda restaurant ve kafe vardı. Ev çok konforluydu.

Constant dripping coming from toilet cistern, which can be heard from double bedroom. plumber was sent but didn’t resolve the issue. We had to buy ear plugs to get some sleep. Couldn’t use washing machine as it tripped the electrics. Problem reported but not resolved. It’s a shame we had these issues as the apartment is stunning. Shutters on windows did a brilliant job of dulling the noise of the bars in the street.

We were told that details of our stay would be communicated to us 24 hours ahead of time, but when I landed in Lisbon I still didn't have the information to check in. The admin responded quickly but tried to delay providing the door code until 3pm. This made check in challenging because I was reliant on wi-fi to receive the information, an inconvenience that wasn't welcome after an overnight flight. We were assigned a different unit than what appeared in the photos. Although it was just around the corner, it was a different street address than what was indicated in the listing. Our apartment did not present as well as the photos. It was dark and at street level and it needs a deep clean. After my first shower, a load of dust fell from the bathroom ceiling fan all over the floor and toilet. The shower wouldn't drain and I had to watch the water levels so it wouldn't overflow as I showered. It was very dusty throughout the unit. There's a nightclub across the street and on weekends people were smoking on our doorstep. The noise level quietened down around midnight so there was no problem for sleeping.

The location was great and the building itself was lovely. But it was let down by a few things. It wasn't overly clean - there were hairs in the sink and the matresses were filthy and brown (and easily seen because the sheets didn't stay on). There weren't enough pillows and there was nowhere to store luggage on the day of departure. Also there was no safe. Plus, the water tank in the kitchen cupboard was contstantly leaking and they didn't seem bothered. We had to keep emptying the plastic tub that was catching the leaking water so that the entire kitchen didn't flood

Roomy place. Enough room to spread out. Nice location with a great breakfast spot right across from it.

Tremendous apartment. So spacious and clean. Too bad we were out touring all the time, would be a great place to hang out!

This was well located for our needs whilst staying in Lisbon. However there were a couple of niggly things such as holes in the towels, staines on the sofa/chair and the shower seal didn’t work. So ended up with water all over the floor around it each time any of us had a shower. As other reviews have said the street noise is rather loud and on the Friday night didn’t stop until 3.30am. But the bedroom at the back of the property was lovely a quiet. We could have done with more than 1 toilet with the bedrooms at opposite ends of the apartment and there was an odd area that looked like it was possibly intended to be an ensuite, but wasn’t. Overall we had a good stay and absolutely loved Lisbon.