Holiday Inn Express & Suites - Elko by IHG

1. After our check-in found the bathroom in need of maintenance. The ceiling light was flashing. More than likely a bulb burning out. I chose to report it in the morning. 2. In the morning went to take a shower and neither Glass door would open without major difficulty. I seriously had to lift the glass door in order to get into the shower. 3. Upon check out I reported this to the front desk person, who said they would put it on a repair list. My issue was the lack of compensation and acknowledgment that how did house cleaning clean this shower from the person before ? As a homeowner I know glass doors can come off their track, but this was different. I could not get them to work in any proper fashion. Yes please asking manager to contact me contact me. Sam

Clean ,spacious rooms and excellent service

Only complaint was at breakfast, eggs cold and some hot meal items were empty. Everything else about our one night stay was excellent.

I enjoyed the front sesk gal. Super helpful an polite.clean rooms, breakfast was amazing with tons of options All around it was perfect.

B, is great. Personality and breathing of clients. She is very helpful and willing to go the extra mile. She is cheerful and makes you feel special when checking in.

Excellent staff and the room overall was good. The shower needed a bit of updating, and the bathroom fan didn't work. Shower doors could hardly open and close.

Perfect. Clean and great place and staff. Well worth the money and value.

Nothing

Air conditioning doesn’t work.