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6.2 / 10 Guest Rating

Holiday Inn Hartford Downtown Area, an IHG Hotel

100 East River Drive, East Hartford, US

Holiday Inn Hartford Downtown Area, an IHG Hotel - main view

About the Property

Recreational Opportunities: Dive into our indoor pool or break a sweat in the fitness center.

Dining and Drinks: Indulge in delicious meals at The River Walk and sip on your favorite drinks at the bar/lounge.

Business and Events: Utilize our 24-hour business center and spacious conference space for your events.

To experience all this and more, book your stay at Holiday Inn Hartford Downtown Area now!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

* Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * A car is recommended for transportation to and from this property. * Cashless payment methods are available for all transactions. * Contactless check-out is available. * This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good100 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
Sandy
Verified booking
family
Standard Room
Stayed in Sep 4, 2023

"Good"

4.0

We paid for breakfast in advance and then when we went this morning there was a sign saying that restaurant was closed so we had to go off property and buy breakfast and they said Orbitz would have to refund me the 14.95 x 2 for the prepaid breakfast. Can you help with that. The hotel also woke us at at 7:00 am delivering towels that we didn’t ask to be delivered. And lastly the fire alarm went off when I was in the shower and I had to evacuate the building.

Helpful?
D
Dave
Verified booking
Standard Room
Stayed in Aug 29, 2023

"Not usual service for Holiday Inn"

4.0

First thing was and I know it was my fault for not paying attention but no Continental breakfast and we sat down and started eating before we knew it was a paying buffet. When we walked in the sign that is in there was not out front but back by the tables you sit at and we did not see it. Front desk was nice most of the time but stand off at times as well. Did not like giving quarters for the laundry room at all. While in hall was asked about service in room we said no thank you and she was not happy about that but can't figure out why, seems like less work but not happy. Bathroom paper holder was broken as well as the one that held the towels. No one ever came up to address it. 2 lamps with no light bulbs, never brought them to the room. Bathroom tub had a little something in it but i cleaned it just because i thought it would be quicker. Only 2 towels in room no hand towels or wash cloths. Not a terrible stay but was not a good stay either.

Helpful?
J
Jill
Verified booking
family
Standard Room
Stayed in Aug 24, 2023

"Exceptional"

10.0

Lots of free parking

Helpful?
E
Ebony
Verified booking
partner
Standard Room
Stayed in Aug 21, 2023

"Exceptional"

10.0

The check in was quick and easy. Staff was friendly.

Helpful?
B
Bryan
Verified booking
Standard Room
Stayed in Aug 20, 2023

"Exceptional"

10.0

Staff very friendly, clean place

Helpful?
A
Ahsan
Verified booking
Standard Room
Stayed in Aug 20, 2023

"Excellent"

8.0

👌

Helpful?
Y
Yolanda
Verified booking
partner
Standard Room
Stayed in Aug 19, 2023

"Excellent"

8.0

I stayed one night and it was comfortable and relaxing.

Helpful?
N
Nicole
Verified booking
Standard Room
Stayed in Aug 18, 2023

"Excellent"

8.0

No problems good stay

Helpful?
P
Precious
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2023

"Good"

6.0

Noticed it wasn’t a clean hotel from the lobby, the elevators and room wasn’t either. Looks as if housekeeping does spot cleaning between guests.We didn’t use the pool because the flor of it had a visible film on bottom, pretty gross. I was obligated to stay at this hotel for an event. I wouldn’t stay again.

Helpful?
P
Patrick
Verified booking
friends
Standard Room
Stayed in Aug 13, 2023

"Exceptional"

10.0

Right off the highway, not much in the immediate area except for car dealerships. Convenient place to stay.

Helpful?