Sheraton Skyline Hotel London Heathrow

Everything in the room was broken! The mattress was uncomfortable.

All very good and room upgrade wasmmuch appreciated. The rating would have been excellent overall if the TV had been working during our stay (room 2003). Staff were excellent!

The hotel stored our luggage while we visited London which was VERY helpful!

Positives - great view of the runway and good parking. Negatives - really poor room, very dated and old, bathroom tiny (especially the shower cubicle), felt unclean with hairs on the floor and carpet didn’t look hoovered, tv had a mind of its own and kept coming on and turning off! I would expect more of a Sheraton!

Polite staff on check in. Clean hotel. Room was lovely and clean. Pizza was good value. Check out quick znd easy.

Stayed for one night before flying out of London. Nice room and staff.

Check in was good with friendly staff! Booked 3 rooms for family for one night lay over. All 3 rooms had a television that switched itself off and on every 5 seconds! Complained numerous times and asked to be moved. Was told there was a problem with all of the hotel and they were working on it! But reception and bar televisions worked fine! Felt we were being lied too, and they were old t.vs not being replaced in many of the rooms. The air conditioning control unit was broken and half missing. Only decaf coffee available in the room. Had to ask for regular, which took staff ages to locate. A disappointing stay at this hotel! On check out they tried to offer free starbucks as compensation! No time to take advantage of the offer!

The Sherston was not only convenient, but quuite comfortable. My one complaint was the restautant. Very noisy and the food was just OK. The only other choice was Indian and flat out cant stand Indian food, way to spicy for me.

Good

Excellent