Hyatt Regency Louisville

Terry Mandley, security supervisor was great to work with! Very personable, friendly, and a welcoming face every time we saw him! A customer experience that most people these days don’t have. Thank you!!

I had a nice time at a conference at the Hyatt Regency in April 2026 but I did not stay overnight. Everything was clean and of eating choices were close by. The lobby was great. The air conditioner was working overtime in the conference room so I was glad I had on sleeves. Terry Mandley, Supervisor for security, checked in with us multiple times. He did a great job in making me and others feel welcomed.

Hotel was a little dated. The staff was friendly and the room was clean. I wish the railing in the hallways was a little higher as it poses a huge risk for smaller children.

Wonderful experience! Great amenities! Friendly and helpful staff! Highly recommend . Great location. The valet service was excellent. Made for very relaxing stay

Excellent stay. Terry from security was very professional and helpful and the front desk agent Legene went above and beyond. True hospitality superstars

We had a very nice stay! We were treated by the friendly valet who gave us info about parking even though use the actual valet services. The gentleman at the front desk was also very welcoming. He asked if we’d like a room on a higher floor as he noticed our son was very excited about riding the elevator up. Our room had a very cool view of the river. We enjoyed the small, but very clean pool. It had several towels available and convenient bathrooms. During checkout, Robyn and Loutfi were very helpful and kind. Again, we didn’t use the valet service but they were quick to help us load our luggage and offered well wishes as we headed out. Overall, a very nice stay!

The service and the quality of the room were excellent. Staff was friendly, and the room was clean, spacious and what I expected. The only disappointment was the noise level. The large atrium magnified noise level throughout the hotel. It did effect my sleep all three nights. Also, exterior street noise was pretty bad as well. Sound abatement could be approved.

Check in is late, rooms weren't ready for an hour after check in, there was no parking left for guests. We had to use a relatives room to get changed for the wedding we were attending. What is confusing is there was a block of rooms set aside for the wedding so to not have the rooms ready was very disappointing!

This hotel is located within steps of great places to eat. The restaurant onsite has an amazing breakfast buffet that has anything you’d want. The rooms were clean, parking was easy, check in was simple on the mobile app. The only suggestion I’d have is to allow people to choose their room location on the app ahead of check in. Other than that, 10/10 experience.