Grand Hyatt Seoul

I had the most relaxing, luxurious experience at the spa with Luna. She is professional, polite, and wonderfully skillful. Cannot wait to revisit.

My elderly mom, daughter, and I had a wonderful stay at the Grand Hyatt Seoul. This was my first time in 33 years visiting my birth country so it was a much anticipated and special trip for the three of us. Bomi, at the front desk went out of her way to ensure that we had lounge access and assigned us a very comfortable and clean room with a gorgeous view! My mom wasn’t feeling well for a couple days and Adonis, at the lounge checked in on us every time and offered helpful suggestions. The food and drinks were plentiful and delicious! Kudos to the kitchen team! The hotel looked immaculate and so classy with all the traditional detailing. We also used the provided shuttle and services of the bell desk and concierge on multiple occasions and they didn’t miss a step! The service at this hotel is exceptional with a customer oriented, can-do attitude! They truly care about your stay while in town. We cannot wait to return to the Grand Hyatt Seoul on our next visit!

Had a lovely time at the Grand Hyatt Seoul, the view from my room was incredible, the service was attentive, the food excellent. I booked a massage at the Spa, which included Sauna access. Shoutout to Itzel who did a really nice job worked out lots of knots.

I thoroughly enjoyed my stay at the Grand Hyatt Seoul and greatly appreciated the exceptional level of service. Great location, room is excellent with superb views, fantastic atmosphere.

Great location to see the city night views! The breakfast options are amazing with both Korean and the Western cuisines, the brunch/lunch was excellent, though with limited options. I am mostly impressed by the responsiveness and excellent services that each and every staff provided. I really felt like a valued customer and everyone tried to make our stay as comfortable and relaxed as possible. We would definitely come back again and highly recommend Grand Hyatt Seoul!

시설이며 서비스면에서 정말 좋았습니다. 체크인 안내부터 친절하셨고 숙박 내내 친절한 직원분들 덕분에 안락하게 보냈습니다.

개선할 부분은 특별히 없었습니다.

Lovely hotel and lovely staff

We were offered a larger room, so we took the offer but it was more money, we were told we could have a sofa bed and a cot for our 2 children. When we had changed to the new room we were then told we werent allowed the sofa bed! So the room upgrade wasnt necessary as we still didnt have a bed for our oldest child

I had the most pleasant stay during my solo trip to Seoul for my birthday! The staff at the Hyatt were super attentive and supportive. The food was excellent. The spa superb. The hotel is beautifully situated on a hill and the shuttle service provided to other popular locations made the distance from those areas and public transit a non issue! I can’t wait to visit again!

We really enjoyed the Grand Hyatt Seoul. The location is great with easy walking access to Namsan Park and beautiful views of Seoul tower. The hotel also offers a shuttle to Myeondong which was very convenient. The restaurants on-site were delicious, but quite crowded. At times, we could not get seated which is disappointing as hotel guests. In the evening, the Gallery restaurant had live music and a great ambiance. Room service was delivered timely and the laundry was also quite timely. The laundry service was slightly more expensive than other properties but each of the garments was in great condition upon delivery and it was a convenient amenity on our long trip. The staff was very attentive and helpful every step of the way. The room was well appointed and spacious with a great view. Overall the property was clean and well maintained. Would highly recommend and will be visiting again when we’re back in Seoul.