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8.6 / 10 Guest Rating

Richmond Marriott

500 East Broad Street, Richmond, us

Richmond Marriott - main view

About the Property

Luxurious Accommodations
Located in downtown Richmond, the Marriott offers well-appointed guest rooms with stunning town views and free high-speed internet. Each room features a 27’’ TV with popular cable channels and ironing facilities for your convenience.

Dining Options
Indulge in a delicious meal at T-Miller’s Sports Bar and Grill or Fall Line Kitchen & Bar, open for breakfast, lunch, and dinner. Afterward, unwind at the Liberty Bar or Corner Rapid Bar for a refreshing cocktail, or grab a coffee at the onsite Starbucks.

Convenient Amenities
Stay active at the newly renovated fitness center or take advantage of room service for a relaxing evening. The hotel's skywalk connection to the Greater Richmond Convention Center and complimentary shuttle service to dining and entertainment venues make exploring the city a breeze.

Book your stay at Marriott Richmond for a luxurious and convenient experience.

Facilities & Amenities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King or Double Room with City View - Photo 1
King or Double Room with City View - Photo 2
King or Double Room with City View - Photo 3
King or Double Room with City View - Photo 4
King or Double Room with City View - Photo 5
King or Double Room with City View - Photo 6
King or Double Room with City View - Photo 7
1/7

King or Double Room with City View

This room features cable TV and a work desk.

31 sqm
Sleeps 4
1 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King or Double Room with City View

Non-refundable
Room Only
20% OFF$280.95

$224.76

Includes taxes & fees
Concierge Room with King or Two Double Beds - Photo 1
Concierge Room with King or Two Double Beds - Photo 2
Concierge Room with King or Two Double Beds - Photo 3
Concierge Room with King or Two Double Beds - Photo 4
Concierge Room with King or Two Double Beds - Photo 5
Concierge Room with King or Two Double Beds - Photo 6
1/6

Concierge Room with King or Two Double Beds

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Concierge Room with King or Two Double Beds

Non-refundable
Room Only
20% OFF$355

$284

Includes taxes & fees
Premium Room with King or Two Single Beds - Photo 1
Premium Room with King or Two Single Beds - Photo 2
Premium Room with King or Two Single Beds - Photo 3
Premium Room with King or Two Single Beds - Photo 4
Premium Room with King or Two Single Beds - Photo 5
Premium Room with King or Two Single Beds - Photo 6
1/6

Premium Room with King or Two Single Beds

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

39 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Premium Room with King or Two Single Beds

Non-refundable
Room Only
20% OFF$319.2

$255.36

Includes taxes & fees
Guest Room with 2 Double Beds - Photo 1
Guest Room with 2 Double Beds - Photo 2
Guest Room with 2 Double Beds - Photo 3
Guest Room with 2 Double Beds - Photo 4
Guest Room with 2 Double Beds - Photo 5
Guest Room with 2 Double Beds - Photo 6
Guest Room with 2 Double Beds - Photo 7
Guest Room with 2 Double Beds - Photo 8
Guest Room with 2 Double Beds - Photo 9
Guest Room with 2 Double Beds - Photo 10
1/10

Guest Room with 2 Double Beds

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

31 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Guest Room with 2 Double Beds

Non-refundable
Room Only
20% OFF$288.59

$230.87

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
Standard Double Room - Photo 6
Standard Double Room - Photo 7
Standard Double Room - Photo 8
Standard Double Room - Photo 9
Standard Double Room - Photo 10
1/10

Standard Double Room

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.

31 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Double Room

Non-refundable
Room Only
20% OFF$280.95

$224.76

Includes taxes & fees
Double Room with 2 Double Beds - Skyline View - Photo 1
Double Room with 2 Double Beds - Skyline View - Photo 2
Double Room with 2 Double Beds - Skyline View - Photo 3
Double Room with 2 Double Beds - Skyline View - Photo 4
Double Room with 2 Double Beds - Skyline View - Photo 5
Double Room with 2 Double Beds - Skyline View - Photo 6
Double Room with 2 Double Beds - Skyline View - Photo 7
1/7

Double Room with 2 Double Beds - Skyline View

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

39 sqm
Sleeps 6
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Double Room with 2 Double Beds - Skyline View

Non-refundable
Room Only
20% OFF$331.44

$265.15

Includes taxes & fees
Standard Double Room - Concierge Level - Photo 1
Standard Double Room - Concierge Level - Photo 2
Standard Double Room - Concierge Level - Photo 3
Standard Double Room - Concierge Level - Photo 4
Standard Double Room - Concierge Level - Photo 5
Standard Double Room - Concierge Level - Photo 6
1/6

Standard Double Room - Concierge Level

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Double Room - Concierge Level

Non-refundable
Room Only
20% OFF$350.4

$280.32

Includes taxes & fees
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 1
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 2
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 3
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 4
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 5
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 6
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 7
High Floor with 1 Bed, Guest room, 1 King, High floor - Photo 8
1/8

High Floor with 1 Bed, Guest room, 1 King, High floor

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

31 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Larger Guest room, 1 King, Sofa bed, High floor

Non-refundable
Room Only
20% OFF$344.93

$275.94

Includes taxes & fees
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 1
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 2
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 3
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 4
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 5
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 6
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 7
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 8
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 9
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 10
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 11
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible - Photo 12
1/12

Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible

Non-refundable
Room Only
20% OFF$280.95

$224.76

Includes taxes & fees
Room, 1 King Bed with Sofa bed - Photo 1
Room, 1 King Bed with Sofa bed - Photo 2
Room, 1 King Bed with Sofa bed - Photo 3
Room, 1 King Bed with Sofa bed - Photo 4
Room, 1 King Bed with Sofa bed - Photo 5
Room, 1 King Bed with Sofa bed - Photo 6
Room, 1 King Bed with Sofa bed - Photo 7
Room, 1 King Bed with Sofa bed - Photo 8
Room, 1 King Bed with Sofa bed - Photo 9
Room, 1 King Bed with Sofa bed - Photo 10
Room, 1 King Bed with Sofa bed - Photo 11
1/11

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed334-sq-foot room with city views Club Level - Club Lounge access, continental breakfast, light refreshments, and internet access in the loungeInternet - Free WiFi (100+ Mbps (good for 1–2 people or up to 6 devices); 5-device limit) and wired internet accessEntertainment - 49-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, designer toiletries, and a shower with a hydromassage showerheadPractical - Free local calls, double sofa bed, and iron/ironing boardComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

31 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

Guest room, 1 King, Sofa bed

Non-refundable
Room Only
20% OFF$303.58

$242.86

Includes taxes & fees
Club Room, 1 King Bed with Sofa bed - Photo 1
Club Room, 1 King Bed with Sofa bed - Photo 2
Club Room, 1 King Bed with Sofa bed - Photo 3
Club Room, 1 King Bed with Sofa bed - Photo 4
Club Room, 1 King Bed with Sofa bed - Photo 5
Club Room, 1 King Bed with Sofa bed - Photo 6
Club Room, 1 King Bed with Sofa bed - Photo 7
Club Room, 1 King Bed with Sofa bed - Photo 8
Club Room, 1 King Bed with Sofa bed - Photo 9
Club Room, 1 King Bed with Sofa bed - Photo 10
1/10

Club Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed358-sq-foot room with city views Club Level - Club Lounge accessInternet - Free WiFi (100+ Mbps (good for 1–2 people or up to 6 devices); 5-device limit) and wired internet accessEntertainment - 49-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Free local calls, double sofa bed, and iron/ironing boardComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

M Club lounge access, Guest room, 1 King, Sofa bed, High floor

Non-refundable
Room Only
20% OFF$383.61

$306.89

Includes taxes & fees
Club Room, 2 Double Beds - Photo 1
Club Room, 2 Double Beds - Photo 2
Club Room, 2 Double Beds - Photo 3
Club Room, 2 Double Beds - Photo 4
Club Room, 2 Double Beds - Photo 5
Club Room, 2 Double Beds - Photo 6
Club Room, 2 Double Beds - Photo 7
Club Room, 2 Double Beds - Photo 8
Club Room, 2 Double Beds - Photo 9
1/9

Club Room, 2 Double Beds

2 Double Beds324-sq-foot room with city views Club Level - Club Lounge accessInternet - Free WiFi (100+ Mbps (good for 1–2 people or up to 6 devices); 5-device limit) and wired internet accessEntertainment - 49-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and phoneComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

M Club lounge access, Guest room, 2 Double, High floor

Non-refundable
Room Only
20% OFF$378.64

$302.91

Includes taxes & fees

Guest Reviews

8.6
Excellent623 verified reviews
AI Summary

Guests highly rate the clean and comfortable accommodations and frequently praise the outstanding customer service.

Categories

Cleanliness7.8
Service9.8
Location9.3
Room Quality8.3
Amenities8.3
Value for Money8.3
Food and Beverage8.3
Overall Experience8.8

Select topics to read reviews

J
Joshua
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

The room was clean and spacious. Shower had a very good pressure. Had a slight issue with the door lock but front desk and security were able to resolve the issue quickly.

Helpful?
K
KimmonsusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 2, 2025

"Nice place, frustrating process to check in."

6.0

The room was nice and the aesthetic of the hotel was very nice.

The fact that I had to wait for 45 minutes for my reservation to be found even though I provided a confirmation number. I was ready to go to go to my room and had no choice but to wait. "The system had to be updated" If they are going to participate with Booking.com, the transfer of information should be seamless.

Helpful?
T
Timothy
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Excellent"

8.0

The common bathrooms were not service adequately during the conference. Paper towels were not replinished frequently enough to avoid running out.

Helpful?
M
MykaelL4
Verified booking
Family
Standard Room
Stayed in Sep 27, 2025

"Customer Service better than Disney"

10.0

My wife and 3 year old daughter drove 12 hours from Orlando for a wedding and were given a terrible room behind the elevator. Luckily, the wonderful staff (especially Isaiah) were able to accommodate us with a better room and amazing customer service.

Helpful?
I
Inspire640405
Verified booking
Business
Standard Room
Stayed in Sep 26, 2025

"Anna provides excellent service in MClub"

10.0

Anna provides excellent service. She is professional, caring and pays attention to what I need, like showing me how to use the hot water.Anna is a valuable asset to the Marriott

Helpful?
M
Mike
Verified booking
partner
Standard Room
Stayed in Sep 26, 2025

"Exceptional"

10.0

Great hotel - customer service outstanding !

Helpful?
M
Mary Ellen
Verified booking
Standard Room
Stayed in Sep 25, 2025

"Excellent"

8.0

Clean, good location, convenient parking garage. Didn't like barn style bathroom door that didn't shut tight and shower sliding door that wouldn't stay shut. Fold out couch was NOT comfortable but worked out.

Helpful?
6
60946usUS
Verified booking
Business
Standard Room
Stayed in Sep 24, 2025

"Amazing People"

10.0

Ms. Anna in M Club made my day! She welcomed me with her lovely smile and quickly became my favorite person at Richmond Marriott. Once you meet her, you’ll understand. The hotel has been a wonderful choice for my business trip. It’s directly across from the Convention Center, has all the amenities I enjoy and my room is very clean. Thank you to Dan, the GM and all the fantastic staff!

Helpful?
P
pleeh
Verified booking
Family
Standard Room
Stayed in Sep 24, 2025

"Sunshine"

10.0

Anna was a breath of fresh air at 8:30 in the morning. She pleasant and provided exceptional service. She ensured we all were taken care of before we left for the day. Thanks Anna😊😊😊

Helpful?
R
Road56195009903
Verified booking
Business
Standard Room
Stayed in Sep 23, 2025

"Best ever Beloved !"

10.0

From the moment we arrived from a long travel day we received excellent hospitality from Beloved! Her name says it all. She was very intuitive, helpful, engaging, efficient. courteous, and professional. She made our initial encounter a pleasurable experience, and she definitely made the stay at this hotel memorable , and provided the best customer experience I believe I ever had throughout our stay. Truly remarkable and refreshing to experience especially during these uncertain times. I definitely recommend this hotel. The entire staff was awesome.

Helpful?
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