Holiday Inn Asheville - Biltmore West by IHG

I loved everything about this hotel, especially the on-site food choices

There was nothing I didn't like.

T

We were guest given a handicap room which we didn’t need facing the indoor pool. When we requested a trim change, it was immediately switched to the second floor in a much nicer room. Other than that, the hotel was nice and the staff was pleasant. They offered a breakfast buffet for an additional cost. Our room rate should have included the breakfast at no additional cost. The hotel was renovated in 2022, and Asheville tends to have higher rates, so we expected that. However, during a 6-week road trip, we’ve stayed at nicer hotels that always included breakfast. Other than that, this hotel was nice.

Ok place for one nite

The chicken tenders were terrible. I ate one, left the rest. The kitchen needs help.

We ate in the restaurant. its always good!

All the staff we interacted with were very warm and courteous. The hotel has a very cozy bar/restaurant area. The atrium of the hotel was also very zen with a fireplace and fountains, lots of light and comfortable spots to read a book with a cup of coffee.

Kids loved the unique indoor outdoor pool.

Room was a bit small. Hotel was a bit noisy until around 11:30pm.

In town for softball tournament and the place was clean and staff was friendly.

Staff was welcoming and courteous. Accommodated a late check out due to having to attend my sons graduation. Lobby was very clean and quiet. Room was clean. A/C was very cool.

Room door was sticking and loud. Need better condiments for in room coffee machine to match the look and feel of the Inn. Pool area had lots of ants in the seating area so an occasional spraying wouldn't hurt.