Swiss-Belresort Dago Heritage

very nice view and comfort. the services form Ms. Rosanti was excellent

The room was spacious, and clean, it will be better if there was a coffee machine, and separate bathtub from shower

All good, excellent services with all the teams and Rosanti. Thank you

Atmosphere is great and we are very please to stay at this hotel. GRO by Ms. ROSANTI

location ok, atmosfire ok, room ok, value good reviewer : Rosanti

Nice room with nice view, great infinity pool, and great breakfast

Excellent stay, clean room, friendlystaff and great service

The rooms

Nothing

I've been eyeing Swiss-Belresort Dago Heritage for a while because I heard the vibe is super homey with a great nature feel. The rate for this long weekend was surprisingly reasonable, so we booked it right away! First impression upon arriving: it's incredibly cool and breezy (maybe even a bit chilly for us Jakartans!). It turns out the hotel itself is actually quite small, though. The public areas are pretty much just the pool and a kids' club (which is more suited for babies and toddlers). The golf course here is a serious, full-sized course for pro golfers. It would be awesome if they could add a mini-golf facility in the future to make the hotel feel even more homey. The absolute highlight of this hotel has to be the heated pool! Size-wise it's actually small, but the warm water just makes you want to hang out there for ages. Breakfast was also satisfying with tons of variety. There was a minor incident on the morning of our stay, though: one of the dishes, a Thai steamed fish, tasted really earthy/muddy. But huge props to the kitchen team—the moment I let them know, they immediately pulled the dish and gave us complimentary coffee-to-go from their bar as an apology. Great job on the complaint handling! Overall, it was a pretty satisfying stay, but hopefully, they'll add more facilities in the future.

Nice Hotel especially with warm water swimming pool. Also great taste of swiss kitchen restaurant. Breakfast discussion with GRO - Rosanti. Thank a lot for the kindness and hospitality.