Comfort Suites West Jacksonville

Las camas

La comida

Very nice place to stay when I come to Jacksonville

I checked in front desk staff had a bad attitude she really hate her job and it shows. Then I went to my room sheets was dirty sheets had make up on them and at the foot of bed look like someone dirty feet stains. I told a staff and she came in to change sheet with sheets and comforter with holes in them I mean big holes never again smh

GOOD

NOTHING

No dislikes everything was good

Very clean and professional.

Well managed

The young lady that's working tonight. She has a wonderful customer service

The first room I had mildew in the bathroom, all our towels were wet, the bed linens were wet, the counter, the desk were all wet. The vent in the bathroom came out of the ceiling and almost hit me in the head. The nightshift clerk was nice but the day shift clerk needs to be fired because we complained and she had a nasty attitude like she was spending money herself. Would not recommend at all

The first room had a giant puddle of water in the floor near the ac unit. The power cord for the ac was laying in the water puddle. And the room was dirty and locked outdated. I asked to change rooms and the second room had mold on the lamps, and curtains, along with mold and a rotted bottom half of the bathroom door. The second night the room smelled like cigarettes, possibly from a neighboring room idk. But it was uncomfortable. Also the pics in the website are all pretty and looks like a remodeled room but in real life the he furniture is chipped and stained and the walls are dirty and furniture was completely dirty