Arcadian Hotel

The location was great and liked the style of the hotel

There was some mildew in the shower

Manager cancelled my reservation after seeking to rely on hotel policies looking for further up front payments, only rated as bad, as there was no awful option. This change in hotel policy affected two other groups of guests whilst I was attempting check in.

Manager has no dispute resolution skills, citing contradictory information, rude and resorted to shouting at me and several other guests, not a good first experience of the city

excenllent,clean,and being in the main lobby was exciting with the games of FIFA World Cup.

all things were great

The cost of the hotel was really high. I had to go to Boston for an event and no hotel is worth $500 a night.

Location

We arrived at 2 o’clock in the morning. Our room wasn’t available with two beds for me and my son. They put us into a room that had no Air-conditioning no hot water and had a pull out couch which was not fit for purpose. They rectified this on the second day and put us into a room, which is the one that we paid for but this is very unsatisfactory. I asked to have the first night refunded and they said they couldn’t because we’d already paid bookings.com

The location was great for us and the parking was plentiful. The room was a good size.

The bed was really hard , painful to sleep on and the linens insufficient for sleeping (no comforter or blanket available). There was no way to adjust the temperature as it’s all centrally controlled. We stayed in a townhouse and the light was coming in through the blinds/shades on the door that exits to the ‘porch’ and also through the windows.