Holiday Inn Louisville East - Hurstbourne by IHG

Wonderful staff and very very clean. To be an older hotel don’t let it discourage you from staying here. The older part is not part of the hotel now it is just the large building and it’s definitely a hotel I will continue to reside at when I come to Louisville. Looking for a beautiful event space this place several meeting rooms to ball rooms!! Excellent management and staff. Especially the young lady works the evening shift I’m not sure of her name but she’s the best dark hair curls she’s so kind!!

Safe and quiet

Safe and clean quiet

I liked the size of the hotel and the room.

I did not like the customer service provided at the front desk during the end of my stay. The representative did not seem to listen to understand my concerns, instead she listened only to reply.

Property is older and seems rundown. When I arrived in my hotel room, there was old food in the fridge from previous guests.

Newly remodeled