Holiday Inn Hotel & Suites Boston - Peabody by IHG

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There was blood on the back of the bathroom door and a suspicious looking red spot on the extra blanket that was given to me. There was dirt all over the baseboards and on/behind the sink. It was disgusting.

I did not like how their was people living at the hotel, kids in hallways making a mess, just laying their, people that lived their in and out. Not to mention bed bugs, I am all bitten up… terrible. For a Holiday Inn and Suites I would have expected better. I came home with my ace swollen and bites all over my body. Just gross.

Not worth $350 per night. No fan in bathroom - condensation was horrible. Vent in bathroom connected to room next door and we could hear everything they were saying. Loud guests in hallway keeping us up at night. Shotty craftsmanship in rooms/bathrooms. This was more like a $99 a night stay.

This hotel was the WORST experience I’ve ever had. The front desk staff and management, absolutely RIDICULOUS. So unprofessional I don’t understand how they have jobs still. They were disrespectful and rude. I seriously was embarrassed. They accused me and my guests of having a party when we booked this hotel for my friends birthday simply for her and our 5 friends. They ruined our excitement and ruined my friends birthday which was made so special. This hotel doesn’t deserve your money. There’s much better hotels in the area that are worth your time and money. I will never step foot in this hotel again, and I hope they find new front desk staff.

We couldn’t stand the smell on our floor!! Disgusting and screaming kids running up and down the hallways we couldn’t sleep!

The restaurant next to hotel was excellent.

If it wasn’t for it being our anniversary and no other rooms available I wouldn’t have stayed here. So outdated and everything was just do dirty looking and we didn’t even have the room I requested we got a handicapped room. Outrageously priced but I’m the sucker that paid it. Will never again.

This was the worst experience I have ever had with a hotel. We ended up checking out and driving home after one night because we could not find another hotel in the area and they still charged us for both nights. The hotel was dirty and smelled like a restaurant dumpster. The lock to the door leading the stairwell and an outside door was completely missing and the outside door wasn’t locked at all. Someone was jiggling our door handle at 7am. Tables and chairs and garbage all around that outside entrance. Is clearly being used more like a motel and not a hotel. When I asked about the fact that people were clearly living there the hotel concierge told me “they didn’t have to disclose that information because I booked through a third party site”. You’d be safer sleeping in your car

We have stayed at other holiday inns and this by far is the worst. First: check in was quick and easy and we had no issues. Friendly staff all through out. The parking out front is limited and our room was all the way in the back of the hotel. When we drove back there, we noticed a number of broken down cars, a camper and shady area. The room is carpet and smelled of wet mold. The carpet near the bed was soaking wet. The bed was good, the pillows were okay. There were burn stains on the comforter. The room was kind of clean except the dirty carpet and peeling paint in the bathroom. The shampoo bottle was partially full so was obviously used and just left and not replaced. The first night there was loud music and banging until 11pm or so outside our room. We were glad to leave after 2 nights. No breakfast and didn’t see any coffee. It is close to Salem so that was about the only benefit.