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6.6 / 10 Guest Rating

Holiday Inn Raleigh Downtown, an IHG Hotel

320 Hillsborough Street, Raleigh, us

Holiday Inn Raleigh Downtown, an IHG Hotel - main view

About the Property

Convenient Location

Situated in Raleigh, North Carolina, Holiday Inn Raleigh Downtown Capital offers easy access to the North Carolina State Capitol building, just a short drive away. Raleigh Durham International Airport is also conveniently located within an 18-minute drive.

Comfortable Accommodations

Each room at the hotel is equipped with a coffee machine, cable TV, and a private bathroom with a hairdryer. Some rooms even feature a sofa, microwave, and refrigerator for added convenience during your stay.

On-Site Amenities

Guests can enjoy the convenience of an on-site restaurant, a business center with desktop computers, a fitness center, and Skye Tower Restaurant and Lounge serving delicious American cuisine. With daily housekeeping and laundry services available, your stay at Holiday Inn Raleigh Downtown Capital is sure to be a comfortable one.

Book your stay now for a memorable experience in Raleigh!

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.6
Good141 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
James
Verified booking
family
Standard Room
Stayed in Feb 8, 2025

"Excellent"

8.0

Comfortable older hotel with friendly helpful staff in a cool area edge of downtown

Helpful?
A
Andrea
Verified booking
Standard Room
Stayed in Feb 2, 2025

"Exceptional"

10.0

It was such an awesome stay a quick getaway with the grands quiet and got a room away from the hussle

Helpful?
J
jeffrey
Verified booking
family
Standard Room
Stayed in Feb 1, 2025

"Excellent"

8.0

Staff is great. Building as in previous reviews needs to be maintained but I expected it going in.

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Jan 30, 2025

"Good"

2.0

The property was completely outdated, dirty and broken. When we were checking out I went to unplug my phone cord and found a used condom tucked behind the night stand (not mine). Some of the elevators were out of service, chipping paint overall filth. The manager did refund my entire stay due to the condom.

Helpful?
J
Jen
Verified booking
Standard Room
Stayed in Jan 29, 2025

"Good"

4.0

Very outdated. Very cold outside of the room. Understaffed and only one elevator working. The Holiday Inn where I live is quite nice and updated. I ended up moving to the Hyatt down the road for a better hotel experience.

Helpful?
A
Andrea
Verified booking
family
Standard Room
Stayed in Jan 28, 2025

"Good"

2.0

It took 3 trips to the front desk to get a door that opened. First room the door handle just flopped down and wouldn’t open. Second room door was stuck and wouldn’t open. 3rd room finally opened. It was decent except for the fact that I had to clean the shower before my daughter could use it because it was filthy. The hotel staff was very nice and helpful with our issues but it was not a great start to our weekend. The floors in the hallways all had what looked like bleach spot on them and the wallpaper on all the walls was peeling. I would not recommend this place and definitely won’t stay there again.

Helpful?
R
Rose
Verified booking
Standard Room
Stayed in Jan 27, 2025

"Ok stay, terrible smell."

2.0

The overall stay was ok, but when we walked into the main area, it smelled like sewer! It kind of filtered into the elevators and hallways. The front desk clerk was aware of the smell, but didn't know what it was? Won't stay there again.

Helpful?
T
Taryn
Verified booking
family
Standard Room
Stayed in Jan 27, 2025

"Good"

2.0

Only 1 elevator working, breakfast was a joke, stained and dirty sheets, dirty wardrobe in my room. Overall bad experience.

Helpful?
M
Michael B
Verified booking
Standard Room
Stayed in Jan 26, 2025

"Exceptional"

10.0

I read a review stating one of the two elevators were not working and it was still inoperable. The staff was great and my view from the 11th floor was outstanding.

Helpful?
S
Sheri Thayer
Verified booking
Standard Room
Stayed in Jan 26, 2025

"Good"

6.0

The building needs updating. 1 elevator out of service. Good location.

Helpful?
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