Ikal Hotel Tulum

We had a wonderful stay at this hotel. The property is very stylish, with a unique concept of standalone rooms nestled within a beautiful natural park. There is plenty of greenery, many birds, and incredibly soft white sand throughout the property, making it a pleasure to walk barefoot. The hotel is located right on the beach. The rooms are unique and beautifully designed. We especially loved our room with a plung pool, it was a fantastic experience. The property is located within a secured area. There is a security checkpoint at both the entrance and exit where vehicles are inspected. Alcohol and water in plastic bottles are not allowed, so glass containers are recommended. Car checked every time you enter, and the process can take around 10 minutes, including trunk inspection. The staff were friendly and accommodating. We were moved to a different room after the first day upon our request because we had initially been assigned a different room than expected. Both rooms were beautiful and comfortable, and we actually enjoyed experiencing two different room styles during our stay. The town is only about a 10-minute drive away, making it easy to access restaurants. We visited during the low season, and unfortunately there was a significant amount of sargassum seaweed on the beach and in the water. There are lots of mosquitoes, so need to have a spray.

The main downside was the dining experience. There is only one restaurant on the property, the menu selection is quite limited, and the prices are significantly higher than expected. We were surprised to find that similar breakfasts would cost less even in Canada. We also felt uncomfortable with the strong expectation of a 10–15% tip, as staff seemed reluctant to process payment without adding one.

Wunderschönens Ambiente im Hotel und Zimmer. Das Personal ist sehr freundlich.

Nothing but the weed

Recibes la información deseada parra todo. Y muy amable el personal.

Lieu idyllique, personnel très agréable .

Sargasses sur la plage mais indépendant de l'hôtel...c'était la saison !