Comfort Inn Fort Mill Amusement Park at Carowinds Blvd

It was good

I purchased a king size bed and received a room with 2 queen beds

Friendly staff

No balcony and room needs updates

I reserved a handicap room but did not get one, so we asked to be moved into a handicapped room as I had resevered - on the third try, I accepted a room which was called "Handicap Accessible" - only handicap items provided were a walk-in shower and a shower chair. The walk-in shower did not hold water which means the bathroom floor got wet and was a slipping hazard. The bathroom had a "lip" in the doorway which would be hard to get a wheelchair over and also a tripping hazard. The shower head was fixed, definitely not friendly for someone with mobility issues. The room was halfway down the hallway, which was difficult since I have to use a walker. The bed was high and difficult to get into. Although I have stayed in this hotel before I became mobility impaired, I will not stay here again.

Dirty entrance (spiderweb/cobwebs) Receptionist did not show (waited 20 minutes at the front desk) Guests complained to me about the condition of the establishment (bad room conditions, no staff to help with complaints, receptionist was always away from the check-in/checkout I called the receptionist/office personnel to cancel after viewing the conditions of the property and lack of supervision

The location