La Quinta Inn by Wyndham New Orleans Veterans / Metairie

Very nice staff and clean bed. Beyond that there are issues. 1. The door to the unit did not have a chain nor did the deadbolt work which is a safety concern. 2. The bathtub was mostly clogged so the water rose over my feet while showering. 3. Roughly half the lights on the walkway were out which makes the area dark and unsafe. 4. Even though i had reservations for three nights, i was required to have my key card reactivated each day after 11am or it would not work to my room. This hotel is old and needs a total refurbishing.

The room was extremely outdated and had an unusual smell. There was no iron in the room. The pool was out of service and as well as the elevator. I was on the third floor. The staff was very helpful and friendly and brought me an iron. The staff was great just the property needs a lot of TLC.

The elevators were broken. Someone had dropped spaghetti on the stairs, and I asked the cleaning staff to clean it up and was told they do not clean the stairs. I informed the front desk and was told it would be taken care of, and it was not. The sink only had cold water and not all the lamps in the room worked.

Huge rat in the room! The smell of the lobby, the elevator was broken. Random people/broken down cars in the parking lot and overall look was very rundown. Still disputing the charges we literally walked in the room put our stuff in the bed and a hug rat ran from under the bed to the bathroom area.

The room was terrible, stinky nasty and not worked anything. The lobby was stink. It’s not like trash the outside stink and the whole room smelled like dog. Anda, you cannot even sleep in the nasty rooms.

Staff exceptionally friendly. Room was large. Bathroom was large. It’s an older hotel. The carpet needs to be updated as it had a musky smell. The porcelain on tub was rusting in areas. Needs touch up. It was an inexpensive stay so Inreally don’t have any complaints.

This place was absolutely disgusting. The bed was filthy, the mattress had stains all over it. The room smelled of mold. The shower floor was completely rusted. Ed mold over the back of the toilet on the floor area there was mold everywhere. The door was coming off the hinges difficult to close and it was a motel with outside entry room.

You have a friendly staff, they go out of there way to fix and manage issues. Your hotel could defiantly use and update.

Rhe employees were polite and helpful. I walked to the corner store at 3 am and felt safe.

The keys didn't work on 2 rooms. Finally got a room where the key worked. On Saturday night after being gone all day the key didn't work again. The desk clerk was outside with other guests. People standing outside our room talking all night.