The Towers At Kahler Grand Hotel

The top two floors are a concierge level. I am not sure if the much higher price is justified. Yes, there was a lounge with a complimentary food and very helpful concierges. But I don't know if the room size or furnishings were any different.

Perfect for anyone going to Mayo. Everything is connected by enclosed walkways. Friendly staff, well priced and very clean.

Great hotel

Wonderful experience. My wife and I were in town for a graduation on Saturday and thought we would make it special. We planned to drive down from Minneapolis on Friday afternoon. Friday morning I received a very friendly call from Cameron, our concierge, confirming our stay and asking if we needed anything. I asked about dinner recommendations and she suggested Tersa Ristorante and made the reservation for us. She then gave me the cell number and told me David would be there to take care of us when we arrived. He sure did. He took care of the car, brought up our bags and was very friendly and helpful. He even walked us down the skyway to help us find the restaurant. The food and service at Tersa was wonderful. Highly recommend it. The room was very comfortable and the king sized bed was great. Often when I sleep in hotels, even nice ones, I wake up with s stiff neck. Not here. I slept well and woke up refreshed. In the morning we had a very nice breakfast in our room (included in the room price) and Cameron was there and very attentive. She even met us at the car and personally thanked us for staying with them. A wonderful stay. The price was higher than other hotels I looked at but for a romantic evening and overnight stay with my wife it was worth the extra. David and Cameron took excellent care of us and that made our stay special. Thank you both. We highly recommend the Towers at the Kahler Grand.

I ordered a suit but got a room without a window. I complained qwhen I arrived, but I was told that there qwere no suites available and since I booked through your service and paid your service they could not give me a partial refund and I should talk with you. PLEASE ISSUE A CREDIT FOR THE DIFFERENCE BETWEEN A KING ROOM AND A KING SUITE. MY ROOM DID NOT EVEN HAVE A WINDOW IN THE BEDROOM.

It was a total dump!! Would never stay there again!!!

We stayed on the 11th floor with concierge service. Coffee, tea and snacks 24/7 plus breakfast, lunch, dinner, happy hour all included. Staff was awesome!

My stay was amazing. I checked in after my surgery at Mayo clinic. We received the best service. They went above and beyond to make sure I was comfortable during my stay.

Centrally located easy connection with the Mayo Clinic

Inflexibility of Expedia communications; direct connenctions with the hotel are excellent.