Sonesta ES Suites Cincinnati - Sharonville West

酒店条件非常优越，住的非常开心

The property itself was well kept and the room was clean and fresh and properly equipped for my overnight stay.

The TV is in an odd spot and can’t watch it from the bed.

I like the location to where I had to travel too

I didn't like that the room had bed bugs, the sheets was dirty and the carpet had red juice stains, it had Nets flying all over the room , the manager at the property yelled at me once I asked for my money back

The property is actually a old apartment complex being renovated to hotel rooms.

The carpet was disgusting and covered in stains. The bathtub was old, and stained. The pull out couch was unusable. It was a 3 inch stained mattress on a broken frame that couldn’t sit even. When laid on the mattress fell through the frame. We had to use our own air mattress. The bathroom door wouldn’t shut. There was stains all over the blinds. And bad patch work on the walls. The staff were very short with one answer reply’s and no explanation to my questions. Read the fine print on bookings o wasn’t prepared to have a hold deposit on my card for 5-7 days to stay in a hotel that was in such disarray it didn’t even accommodate us all.

My room was dirty had to get 3 different rooms because

The trash can sitting outside the door with no lid,couch was very dirty.A bedbug bit my grandson.

I liked the idea of a full kitchen for extra space.

The cleanliness was horrible. There was blood splatter on the ceilings and walls.

Very quiet and comfortable. Had all the dishes we needed except a cookie sheet or some kind of pan to put in oven. Very nice place. Felt like an apartment

The only thing I didn't like was the fact that we could not stay on the weekend. Had to pack up and leave for the weekend and then came back, for another week Sunday night.

Refrigerator and toilet need replaced