Residence Inn Detroit Troy/Madison Heights

The staff is very engaging and friendly. The unit was clean and pleasant. The problems that caused a lower review were the pool and Internet TV being out of service. Nonetheless a pleasant stay.

Place is very nice.

Wonderful stay and friendly staff. The pool was closed so that was a bummer but we will be back for sure.

All good would stay again

I chose this hotel because of convience and price. This hotel was also selected because this was my birthday weekend. The carpet in the front room had stains in it. The couch had stains and also tears on the leather part. I had a penthouse suite which means I had an upstairs and a downstairs, two bathrooms, two bedrooms, a kitchen, and a living room. There was only one garbage can and that was located in the kitchen under the sink. There were a few gnats all over the room but it wasnt too bad, at first. I was taken out for a really expensive birthday dinner. The leftovers were packaged up and brought hime to enjoy for later that evening or the next day. Imagine my surprise when we open the microwave and open oir food to it being all the way covered with gnats!!! A $200 meal thrown away because it became infested with gnats. As if that wasnt enough it happend again the next night even though we tried keeping the food in our room to eat later. These gnats were very aggressive. We also couldnt use the pool because it was very dirty and looked like it hadnt been clean in months. This used to be a top notch hotel but now its the pits. On a scake of 1 to 5 I give it a negative 15. I wont be back and I can promise you that.

When I entered the room I entered I immediately noticed the dirty wall and door inside the room. Sofa looked liked it needed cleaning. Pool was atrocious. Didn’t stay overnight.

Full bed in a queen sized room

Hotel needs scrubbed

Pool was broke. Down for maintenance. The two bedroom suite toilets were broken. The tub did not drain. The dishwasher was not placed correctly there was a hole in the floor. Door knobs broken. We checked out after 45 minutes. Go to Fairfield suite or Town place down the street. The place was garbage. When I went down the street other families told me they checked out too. This residence inn is complete garage does not live up to the Marriott name. I am a member of Marriott and this place makes me hate I’m a member.

Pool was broke. Down for maintenance. The two bedroom suite toilets were broken. The tub did not drain. The dishwasher was not placed correctly there was a hole in the floor. Door knobs broken. We checked out after 45 minutes. Go to Fairfield suite or Town place down the street. The place was garbage. When I went down the street other families told me they checked out too. This residence inn is complete garage does not live up to the Marriott name. I am a member of Marriott and this place makes me hate im a member