Singular Joy Downtown Residences

Great value! Awesome rooftop pool!

Singular is one of my favorite brands in Playa Del Carmen and the only one I stay in including the beach property. It is a nightlife club type street so there is music and fun every weekend until the early morning, rooms are always clean and the staff is amazing, pools and jacuzzi are beautiful and has an amazing view of the ocean.

Great place to stay, only it was super close to a club that plays music so loud all night. I mean all night!!

The property is super clean

Very nice place to stay!!! Only thing, the receptionist can be alittle more welcoming and aware not stay glued to their phone. But the room very nice and comfy!

Enjoyed being close to the amenities, beach and ferry.

Excellent view

Amazing location! Very convenient and close to the main strip, local beach clubs, and great food. The staff was friendly, helpful and we got new towels every day. The room was a bit small, but there was natural light, hot water, and plenty of storage space. There is some noise from the clubs, but the air conditioner usually covers the noise well. The rooftop pool area is also clean and has great food/drinks at a reasonable price. Definitely the biggest highlight is the location and I would stay again!

Hotel shows nice (artificial) pictures online. Our unit was worn down, a bit dirty, very minimal kitchen utensils, no outdoor seating on our balcony. Housekeeping would only change out towels. The pool area was fantastic, with an unbeatable view. The hot tub was usually Luke warm. The bar was ok - expensive. Good location, just off 5th avenue. Walking distance to the ferry, Walmart, and a plethora of restaurants!

El peor alojamiento del que tenga recuerdo. Estuve 19 noches en 3 habitaciones distintas. La primera 9 noches, la cual fue una pesadilla para un viaje con un bebe de 8 meses. No funcionaba el aire acondicionado, salia olor a excremento, lo cual di el aviso a los conserjes del hotel y ellos me ayudaron para que el famoso administrador apareciera. Me movió a una habitación que no estaba adapatada para ir con bebes, ya queda habian muchas escaleras de por medio. Luego de es noche, nos cambiaron a la tercera y definitiva. Tuvismos nuevamente problemas con el aire acondicionado, lo cual al otro dia llego un tecnico a solucionar el problema. La comunicación con el administrador fue horrible, nunca tuvo la disposición de ayudar, si no hubiera sido por la gente que trabaja en el hotel, seguimos durmiendo con olor a excremento. Solo rescato la gente que trabaja en conserjería, Alejandra y los chicos de la noche.