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8 / 10 Guest Rating

Singular Joy Downtown Residences

Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Singular Joy Downtown Residences - main view

About the Property

Experience the ultimate getaway at Singular Joy Downtown Residences, where luxury meets relaxation just steps from breathtaking Playa del Carmen Main Beach.

Indulgent Spa Experience
Unwind in our full-service spa, offering an array of rejuvenating massages designed to melt your stress away amidst a tranquil atmosphere.

Modern Comforts
Retreat to one of our 17 elegantly air-conditioned rooms, equipped with Smart televisions and rainfall showerheads for an unparalleled in-room experience, enhanced by daily housekeeping.

Convenient Amenities
Enjoy complimentary Wi-Fi and concierge services to cater to your every need. Refresh with a drink at our poolside bar or take advantage of our 24-hour roundtrip airport shuttle for seamless travel.

Book your stay today to embark on an unforgettable journey at Singular Joy Downtown Residences!

Facilities & Amenities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Safe-deposit box at front desk
Full-service spa
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent109 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the decent amenities.

Categories

Cleanliness7.9
Service8.4
Location8.4
Room Quality7.3
Amenities8.4
Value for Money7.8
Food and Beverage7.9
Overall Experience7.9

Select topics to read reviews

J
Johanna
Verified booking
Standard Room
Stayed in Sep 13, 2023

"Great but noisy at night "

8.0

Love the location and apartment space. However, it is get very very noisy at 8pm-2pm because there are 3 bars near . You can hear the vibration and the music so if noise bothers you this is not the place to stay. The pool and jacuzzi was great. You can do laundry for $100 pesos for an hour an half.

Helpful?
A
Ana M
Verified booking
friends
Standard Room
Stayed in Aug 22, 2023

"Good"

6.0

The workers are excellent A1 The bathroom : shower didn’t work correctly very hard to take a shower. drops of water fell from the ceiling caused by a leak. I reported these problems and they told me that I could use the bathroom in the garage or the one that is for the use of the swimming pool

Helpful?
A
Adam
Verified booking
friends
Standard Room
Stayed in Jul 26, 2023

"Exceptional"

10.0

This is a great deal! The room is small but has everything. It is right in the center of bars and resteraunts and walkable. The pool and outdoor patio is amazing. Strongly recommend this place.

Helpful?
D
David
Verified booking
family
Standard Room
Stayed in Jun 12, 2023

"Exceptional"

10.0

GREAT LOCATION

Helpful?
M
Marco
Verified booking
Standard Room
Stayed in Jun 5, 2023

"Exceptional"

10.0

Everything was perfect but the last night the AC didn’t work and there was no water either. I couldn't take a shower Etc.

Helpful?
C
Cristian
Verified booking
family_with_children
Standard Room
Stayed in Apr 25, 2023

"Good"

2.0

We booked this hotel for 3 nights. On the first day, we noticed there is no running water in the shower. We reported it and we were told they will send someone the next day! Ok, we went to bed without taking a shower that night. The next day was Saturday, and we were told they probably won't be able to send anyone during the weekend. Insane! They just didn't care to even try to apologize or find another solution. Thankfully, Expedia were super helpful, and transferred us right away with a single call to a better hotel, just a block away, and covered the difference in the price!

Helpful?
G
gabriel
Verified booking
Standard Room
Stayed in Mar 31, 2023

"Excellent"

8.0

beautiful place and very convenient, views from rooftop pool were amazing. Wish I had hot water though.

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Mar 23, 2023

"Exceptional"

10.0

Everything.

Helpful?
P
Philip
Verified booking
Standard Room
Stayed in Mar 11, 2023

"Exceptional"

10.0

Beautiful rooms and rooftop

Helpful?
J
Joseph
Verified booking
Standard Room
Stayed in Feb 26, 2023

"You can find somewhere much better"

4.0

There are 3 night clubs less than one block away that play dance music until 2:00am making sleep virtually impossible. The mattress cover did not fit properly and come off on a nightly basis. We never once had house keeping clean our room. There were no face cloths or hand towels provided even after we asked for them. Microwave in kitchen did not work and no coffee was provided for the in room coffee maker.

Helpful?