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8 / 10 Guest Rating

Singular Joy Downtown Residences

Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720, Playa del Carmen, MX

Singular Joy Downtown Residences - main view

About the Property

Experience the ultimate getaway at Singular Joy Downtown Residences, where luxury meets relaxation just steps from breathtaking Playa del Carmen Main Beach.

Indulgent Spa Experience
Unwind in our full-service spa, offering an array of rejuvenating massages designed to melt your stress away amidst a tranquil atmosphere.

Modern Comforts
Retreat to one of our 17 elegantly air-conditioned rooms, equipped with Smart televisions and rainfall showerheads for an unparalleled in-room experience, enhanced by daily housekeeping.

Convenient Amenities
Enjoy complimentary Wi-Fi and concierge services to cater to your every need. Refresh with a drink at our poolside bar or take advantage of our 24-hour roundtrip airport shuttle for seamless travel.

Book your stay today to embark on an unforgettable journey at Singular Joy Downtown Residences!

Facilities & Amenities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Safe-deposit box at front desk
Full-service spa
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent109 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the decent amenities.

Categories

Cleanliness7.9
Service8.4
Location8.4
Room Quality7.3
Amenities8.4
Value for Money7.8
Food and Beverage7.9
Overall Experience7.9

Select topics to read reviews

C
Camille
Verified booking
Standard Room
Stayed in Sep 10, 2022

"Exceptional"

10.0

This place is clean and modern. It is near restaurants and bars. I love the rooftop pool. Antonio is the BEST! Thank you!

Helpful?
M
Marissa
Verified booking
Standard Room
Stayed in Aug 29, 2022

"Exceptional"

10.0

I only stay at this location when I travel in the area.

Helpful?
C
Cindy
Verified booking
partner
Standard Room
Stayed in Aug 29, 2022

"Good"

2.0

The hotel was nice. The staff was not helpful at all and not very friendly. We were told check in would be at 3, but we were told someone had to come bring the keys for the room and did not end up coming until almost 5, there were so many people in the lobby waiting around just like us.

Helpful?
V
Victor
Verified booking
family
Standard Room
Stayed in Aug 28, 2022

"Excellent"

8.0

The room was nice, the rooftop pool and jacuzzi and bar was nice. The view was amazing. Outside in the front of the property they seem to be having some remodeling or construction to the property. Overal it was nice and i will definitely stay again.

Helpful?
G
Gaby
Verified booking
partner
Standard Room
Stayed in Aug 18, 2022

"Good"

6.0

The staff will not get off their seat or their phone to greet you. The room was small but good enough for our short stay. Thankful that they had an AC system available. The hotel is located near 3 night clubs so it gets loud at night. You hear the bass clearly in your room prepare to play ambient music on your phone to sleep. The location is central to Playa's 5th Avenue.

Helpful?
H
Holly
Verified booking
Standard Room
Stayed in Aug 12, 2022

"Incredibly loud at night "

6.0

Great location, clean, modern. Unfortunately the warnings about the noise from the nearby clubs aren’t minor. I thought those were just old people complaining about being in a city, but it is truly so much louder than you would expect. The bartender said the people who live there can’t sleep either. It’s nearly a full block away from the clubs so there must be some kind of weird sound bouncing going on.

Helpful?
M
maria
Verified booking
family_with_children
Standard Room
Stayed in Jul 24, 2022

"Excellent"

8.0

nice place.walking distance to everything.

Helpful?
L
LEN
Verified booking
family
Standard Room
Stayed in Jul 15, 2022

"Good"

4.0

The rooftop was amazing! Unfortunately, my room had dirty floors, the air conditioner kept shutting down, and there were ants all over the place.

Helpful?
T
Tania
Verified booking
family
Standard Room
Stayed in Jul 12, 2022

"Exceptional"

10.0

Beautiful hotel and one street away from 5th street !

Helpful?
M
MARCELA
Verified booking
friends
Standard Room
Stayed in Jul 11, 2022

"Exceptional"

10.0

Perfect location, close to everything and the view was breathtaking

Helpful?