Spark by Hilton Virginia Beach Oceanfront

It was close to the festival we had, and the pool was great. Front desk was polite and bar staff was wonderful.

Complimentary breakfast was only cereal and bagels. We would have liked a better room option after spending $1500 on two nights, we were offered first or second floor, we picked the second so we could see out of our balcony. We recievd the room directly outside of the elevator, which was a bummer. Also, the elevators were pretty janky and didn't have any elevator inspections. They took so long we just took the stairs. Furniture on the patio was old, broken and rusty. Other than that it was great.

Loved the room,beds,pool,ocean view.

The older lady whom I was told her name was Nikki was VERY RUDE! There was no reason for her to act the way she did. However everyone ad everything else was great. Th breakfast options could be better as well.

It was filthy. The breakfast was gross and the only protein they had available was tiny bird eggs, boiled not sanitary at all. The staff was very very mean.

Staff was shitty hotel was dirty

The positives: * great location = on the beach, walking distance to good restaurants and shops, pool, bar & ice cream shop right off lobby towards beach * Ginger at front desk was very attentive and helpful she was only there a couple days The negatives: * stayed 4 nights and never had maid service, in spite of calling the front desk & asking for it * rooms are small with no coffee maker; bathroom door stuck on floor and scraped it when closing or opening it; mattress was not comfortable. * the closet is tiny and half the hanging space was taken up by box shelves * the iron and ironing board were also small * when we checked in and unpacked in our room, there was only 1/3 of a roll of toilet paper (no other roll) & no extra pillows. Had to go down to front desk and Ginger was able to get those for us. *advertised breakfast was cold/continental only; had to leave hotel for hot breakfast * coffe urns in lobby were empty in the afternoon

It was very clean and loved the view . But when I got there check in was very difficult. She couldn’t find my reservation even I gave my name and reservation confirmation number also showed the email . After 15 min late she said she spelled my name wrong ? My name is only 3 letters ? Then she charged me twice saying one didn’t go through ? But showed her my credit card on my phone 😖 maybe she was new ?