La Posada De Santa Fe, a Tribute Portfolio Resort & Spa

Friendly staff! Nice room and comfortable bed. The restaurant fell down badly though. Our order took about 50 minutes to arrive. I ordered the "Coffee Bourbon NY Strip Steak" special. The steak was inedible. It tased like eating coffee grounds. The veggies were dry and had obviously spent spent a lot of time under a heat lamp. The next morning my sunny-side up eggs were served mostly raw and with runny egg whites white. The cooks are kinda faking it here. Eat some place else.

I was in Santa Fe for work and had an excellent stay at La Posada. Hotel staff were absolutely lovely - super professional and welcoming. The property is quite traditional with beautiful, peaceful surroundings. Because this is a historic hotel, all the the rooms are a little different - I tended to think of this as a cool feature, rather than a negative - I end up staying in a lot of hotels for work, so the ones that stand out to me are the ones that are a bit unique. The pool area is really nice, and the pool is heated, so that was a nice thing to do in the evenings. I would also recommend the bar/restaurant patio. It's a great place to hang out in the evenings, next to one of the many firepits with a drink and a good book. The hotel property is fairly quiet and calm at night for sleeping as well.

We are very loyal to the Marriott brand and have stayed in a lot of properties all over the world. This hotel is an interesting one. I understand both the positive and negative reviews. Our stay wasn't perfect. This historic hotel has so much potential. It has an interesting history and beautiful artwork. It's also a very Southwestern property in an ideal location. We loved being able to walk into town. The breakfast for Titanium members was great and the staff was always super nice and helpful. But the rooms are not optimal. They are certainly dated, not particularly clean, and there are easy things that could be added to enhance the experience. For example, there is not enough storage in the bathroom with just a pedestal sink, but plenty of room for a bathroom vanity. Given there is only one sink in the bathroom, a make up mirror would also have been useful. It would also be so easy to add a charger near the beds. It doesn't seem like they have spent time thinking about what guests might want. We were on the second floor up a steep staircase and weren't told in advance at check in or offered any help with our bags. We were able to manage and could have certainly asked for assistance, but our room wouldn't have worked for everyone. Also, the valet when we arrived took about 15-20 minutes and was the only option. One day we were gone for almost seven hours and were disappointed that the room was being serviced at 5 PM right when we needed it. This could easily be a great property, but it's not right now! However, we don't regret staying here and would probably do so again for the convenience and the history.

This hotel is very expensive. It’s very unique to Santa Fe. It took 2 trips to the front desk to housekeeping to clean our room. We had to delay our evening plans even though we gave them 5 hours to clean our room. Amenities were few and far between for such an expensive Santa Fe hotel. Suite bathroom was very small and very out dated. Very disappointed.

Arrival was good. Bellmen and valet in abundance. They were prompt and courteous. Check in, subpar. Our key didn’t work so had to truck back to front desk (100 yards X 2). Not a crisis but some minimal effort is to make sure keys work. Lunch was exceptional. We sat at the bar and the bartender was excellent. Also prompt and courteous. Food was a winner! I got pozole which was served hot and was delicious! Caroline had the beef street tacos. Also a winner. The room was a total loss. Obviously a heavy smoker spent many days wrecking the experience. Linens did not appear changed. They were wrinkled, some abstract hair and marks. Carpet dirty, caution tape to prevent tripping makes the room look like a crime scene. breakfast was also exceptional. Hot coffee and well prepared. Staff also prompt and courteous. Overall I would say a two but wanted to give the staff and kitchen respect. If we would rate just service and food, a solid 5! The room carries most weight with us on our experience. New owners? Go check out room 245 and let us know if you would sleep there more than one night? Break

Typical Autograph Collection Marriot. Nice accomodations, friendly and responsive service. Just over priced versus other opportunities in Santa Fe. The one negative..the ability to dispense more than one drop at a time of the shampoo and body wash in the shower was impossible. Be prepared to pump like crazy to get a suitable amount for washing. Better yet, bring your own shampoo and soap

Marriott Bonvoy member here, elite status, over 500+ nights in different Marriott properties. This property has zero business being classified as a 4 star hotel, or in the “premium” category of Marriott properties. Don’t get me wrong, the hotel is a historic property and that is what appealed to us, but this hotel has had an amazing promo photographer because once you’re inside your room the vibe goes from charming historic to the way past its prime, run down dingy dank aesthetic. The rooms are apparently all different too so I’m speaking specifically about room 134. It’s filthy, dated, and made me so uncomfortable. The furniture is worn and dirty, hairs and chunks of debris inside the drawers of the furniture. The bathroom was so icky with dirt and grime in the corners, stains on the wall, dark splatter matter on the wall, hairs in the sink and toilet seat, and a slippery bath tub that almost took us out. Very dark with minimal lighting. The mattress in the room was abysmal and we both had aching backs the whole way home. There were weird stains on the bedskirt. There was a working kiva fireplace in the room which, sure, is really cool, but had we known that ahead of time, would have chosen something else because while in room fireplaces are great, ones that burn actual firewood and cause the entire room to reek of smoke was not the the experience we hoped for. There were bugs crawling around the room, presumably from the fire wood. We thought the smell would air out if we didn’t use the fireplace, but we went home absolutely reeking of smoke, all of our luggage, clothes and everything. Last but not least, the air conditioner quit working every night in the middle of the night and didn’t come back on until the morning. The entire panel just went completely dead. We both woke up sweating each night because the air quit. Full disclosure: we complained about this and the hotel did offer to give us points for the inconvenience. We ended up leaving a night early because the place was just so very uncomfortable and disappointing. Here’s the thing, if you’re looking for a charming historic well kept and well designed property, this is not it. This is not a 4 star property. If you’re looking for a more cabin type experience, this may be it. This room was truly no better than an old cabin. And that may be exactly the vibe you’re looking for but, why spend $500-$700 a night for that? Go visit the property if you want to experience the historic aspect of it, but if you’re looking for upscale and charming historic, I recommend looking elsewhere to stay the night.

I liked the warmth and seclusion it gave has a hotel.

Wish they had more electrical outlets in every room. Especially where multiple guests are in a room..