Quality Inn Pasadena - Houston East

Its not what i was expecting the room has some kind of odor also the breakfast wasn't good even the coffee taste weird and cold they didn't do housekeeping at all .

It was hot in the room. Pool was filthy. If we pay for room with pool. It should be a clean pool or take 10$

Customer service needs do better at front desk

Staff was rude. The building is falling apart. The refrigerator in the room was from 1970 holes in the walls. Doors didn’t lock the whole place was just nasty.

Pet friendly, and large room with sitting area

Rolly polly bugs were everywhere, it was as if they were crawling out of the walls over night. Woke up to more than 50 of them everywhere and crushed a couple under bare feet when getting out of bed to use the restroom in the middle of the night. Completely unaware they were on the floor, and totally grossed out when it became clear what i stepped on. It took forever for me to relax and fall back to sleep. Front desk didn't care when we showed them pictures and they claimed nothing could be done about it. A/c units produce overpowering mildew smell... Not very well maintained and leaked a large puddle of slimy water right in front of the door.

The staff was exceptionally awesome and helpful.

Paint job could have been a little neater in our room

I like the onsite restaurant and bar pricing was great.

I wish we could have stayed in the tower rooms but We stayed in the rooms that was outside

Pretty quiet . I slept very well.

No complaints