Quality Inn Pasadena - Houston East

It was disgusting! So outdated!

There was pubes on the toilet seat pubic hair in the sink, blood stains on the covers, crumbs! It was so dirty! I didn’t sleep comfortably I was so disgusted the pool was green and dirty. The knob to the shower broke while I tried to turn on the water! Never again will I ever chose to go there.

Trash room. In the adds it showed the city view.. in the room.. freeway. Terrible staff. Terrible place. Purple windows. Don’t stay here. Trash.

Everything. Staff was terrible. Hotel was in desperate need of cleaning and remodeling.

Nahhh

I ate yummy Indian food for dinner and the hotel staff were super kind and helpful! The restaurant was about to close so the woman at the front desk said go upstairs before checking in and order food and then come back down to check in. I made it just in time to order and had a lovely conversation with the front desk woman who told me how much she loves working at this hotel because she meets people from all over the world !

u pay what u get. it’s just not clean. the sheets and blankets and towels all had lil stains on them we found a used condom in our room

Hotel definitely needs some upkeep. Our room unfortunately had a ladybug problem, which was a first for me. They just kept appearing. At one point, there was about 10 in our room.

Had a pool

Pool wasn’t working, super dirty, rooms were smelly stains all over walls bed etc, room door didn’t even closed right or lock and door system and magnet falling out all the time bathroom had tape in all vents and carpet was ripped off in multiple places. Having no socks is a immediate no, carpet was so dirty that your feet’s get stained in less than 4 minutes.

Terrible. After a 6 hour drive we arrive at the quality inn just to be told that the room we had paid for online was no longer available and they would have to put us in a separate room than what was paid for. After a hour at the check in desk they finally assigned us a room, I asked for a non smoking room least 3 times due to us having our new born daughter along on the trip. We received the key to room 909, climbed the stairs, walked across the hotel, finally made it to our room for the key not to work. Carried our daughter, dog, and luggage back down stairs around the hotel and back to the lobby to explain the key would not work. The lady handling check in got frustrated and said we did something wrong, took our key, went to the room just for it to also not work for her. She made a phone call and advised us that our room accommodations would once again be changed, after another 45 minute wait we were sent to manually be let into the non working room. Someone was sent to let us in, who later came back with a power drill and hammer to fix the door lock and issue us a key. After 30 minutes of banging and drilling he was unable to fix our door or issue a key which left us without access in and out of our room as needed. If we left we were locked out and would have to walk to the lobby and wait on someone to come unlock our door and let us in. Around midnight the lady at the desk called our room demanding that we change rooms after the hour gap she was told he wa