Comfort Inn Chicago Schaumburg - O'Hare Airport

Excellent hospitality and facilities!

Perfect location

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The room itself was as described, working TV, refrigerator and microwave. No weird noises like plumbing were heard throughout the night and the AC was comfortable.

The hotel had non-smoking rooms but there was unfortunately a smell in the room as well as in the sheets from cigarette smell.

Room cool and nice

Clean room & shops nearby

Breakfast was very basic no good options. Staff was very unprofessional. They have no problem with arguing with guest. They do not care about resolving any issues. They will try to charge a $250 damage fee on non sense. I literally waste some food on my bed spread. After asking 2 days for room service they finally came to do room service and took pictures of the bed sheet talking about I damaged it. I ask them to let me go wash them myself so I can prove that stain will come out they refuse which is fine. The village cut the water off and said it will be back in by 7am the water was not back on until later that day. The water was off the night before I returned to my room from a conference so I was really hoping I could take a shower before leaving back out for the conference. The front desk told me they called me to give me the option to stay at another hotel which would cost me more money and they never called me. I will never stay here again.

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