Wisconsin Dells Area Condominiums

Beautiful

The communication on where our condo was located was very confusing and it took over 15 minutes to locate at it. The staff on the phone was not helpful they just kept telling us the address which we had. Dishes were not clean so we had to wash them before we could use them. Also we were not told what amenities we were allowed to us at the Chula Vista resort. The room was good overall but we were unable to locate the ice machine or the garbage and there was no map or directions in the room. Received free tickets to Noah Ark which was a nice surprised.

Overall a great place to stay at, if you are planning on cooking in the kitchens. I would bring your own pots and pans and spices

I had a Bad Experience!!!! The tvs all had no cabel for all 3 days of my stay. The main living room fire place did not light up. The fireplace in my bedroom master king made loud bang sounds when turned on. The double queen bedroom had a missing lamp shade. THE Light above the jacuzzi tub did not work! The light in the jucuzzi tub did not work...... The hair dryer on the wall did not work ..... And i was told they would call me back and try to do something and yet never received a call.... The unit is what they call a 3rd party unit and it was a 2 bedroom 1 king 2 queens unit and sofa sleeper at chula vista resort .chula vista will not fix the unit because it is not theres and they tell you to contact the 3rd party you rented it from.. if you do rent a unit i strongly suggest going threw chula vista directly. I very rarely write reviews But I wanted to make sure someone else does not waste there vacation money and time with this place as they do not care if anything works...

The space was great! The plug out bed sheet had a stain. The whirl pool had black stuff coming out I had to clean the Jets to it was disgusting! Some of the dishes was not clean all the way unfortunately

Good

My new favorite condo! I’m taking this place over any other place in the dells! There is nothing like a 3 bedroom condo that sleep 16 with a jacuzzi

There was mice poop in the bed

I booked this room for March 9th and 10th. Expedia's site refreshed and set an incorrect date. Expedia subsequently refused my request to change the booking date, and in fact tried to advise me to cancel and re book a non-refundable room from a support rep who obviously wanted to be rid of me. Communication between Expedia and the hotel was non-existent in this matter. I was stuck holding the bag. Also, the ice machines on all 4 floors were full of black bread mold. I have pictures if you want them.

Waterpark is NOT included with the room. Passes are $50 per person. So you think you got a great deal and then get hit with a suprise that has the potential of ruining your trip.