Residence Inn Cincinnati Airport

We choose this place because of the location to the airport, the 24 hour transfer to the airport service and the cost. It is a big beautiful room. Nice and comfy. And if we were to need to stay longer than a couple days, this is perfect (plenty of room and places to sit, nice kitchen are with small microwave, fridge and stove).

Not much to like

This is probably the worst hotel I've ever stayed in, and I've traveled the world. There are random fluid stains on the walls, the sofa can't be sat on because it is so busted and dipped in the middle, the curtains don't cover the windows, the aircon return is so thick with dust the aircon is constantly kicking in and out, all the chairs are ripped, the carpet is loose and rippled in the middle, it is fraying where it connects to the tiles, the coffee machine wasn't all there so couldn't even make a coffee, both showers have stains and rust, the floor has so much built up gunk in the grout and around the edges you can almost see it crawling. The hotel is exceptionally noisy and party central. Absolutely atrocious.

Wonderful place to enjoy family and friends.

Had several calls pre-arrival that were handled well. Accepted our 2 cats very happily, and probably the best General Manager in the hotel business. Thank you Brian for the effective handling and kindness to 2 traveling seniors. You are a kind man.

The staff was very helpful and courteous Amy was awesome Our company held an annual meeting and this hotel was very hospitable.

Amy, and frankly, all staff were incredible. Probably our fifth year of 50+ people and could not be more impressed. Good job.

The positives- the staff I met were very friendly and kind. The breakfast staff, Marsha Tritsh, Shawnna Murrison-Cayugal did a great job having breakfast ready. Negatively- The rooms could be cleaner. The shower and bathroom. There was toothpaste on the wall in one of the bathrooms. There was food crumbs on the floor in the kitchen when I checked in. The furniture is worn and dirty. I like the set up of the apartment style rooms I enjoyed my time here.

Very clean and everyone was really friendly.

The daily breakfast was delicious. Room and grounds were clean and well maintained. We was nice having 2 bedrooms and 2 bathrooms and a living area.