Comfort Inn, Erie - Near Presque Isle

The pool was excellent. The staff were nice. And the breakfast was good. The eating area was clean.

The rooms were not that clean. The bathroom, in particular was kind of gross. The toilet seat was old and peeling. The bath tub was not cleaned out from the previous users. The bathroom floor was crowded with spider webs and dirt in the corners. I was afraid to walk barefoot in the bathroom or anywhere, actually. There were no comforters on the bed. I froze at night. And my husband's pillow did not have a cover sheet.

Made us wait till 2 o’clock to check in, but gave us the key for the room

location was good, but everything else was bad

came with family, 3 rooms total, all 1st floor. One family member noticed the window was able to be open even though they had a label stating it was locked. Other family member checked there window and noticed the same thing. upon telling management, (Caucasian lady w/ short dark hair with a tattoo on her hand), she stated she would notify maintenance. Family member ask for maintenance to not go in until they returned due to belongings being in the room. They still went in. upon them returning, front desk stated one room someone was smoking in because they seen ashes in the bathroom. mind you that same person was smoking out front that was in the room. Room did not smell like smoke, and why would you be in the bathroom when the window is straight in front of you? we tried talking to them, asking questions like why would you go in after we ask you not to until they returned, why were you in the bathroom anyway and why the windows were even able to be opened. all valid questions, front desk got flustered and called the police stating we wouldn't leave. Police came, manager kept the same attitude with them and wouldn't even give her name, which shows she was up to something. pretty much agreed with us, and we contacted corporate who also noticed all the red flags management and maintenance did. I believe the people at the front desk had some type of plan to sneak in the windows and take things while people were gone, because again, why would the label state they were locked? and then when brought up, why get an attitude? I hate to pull the race card, but all signs pointed that way as well. But what did help was we are well educated adults who did not snap out as they wanted us to do. I've never heard of a window opening in any hotel let alone a first floor one. I will never stay here again and will remind everyone about this. All involved personnel at that hotel looked to be pill poppers.

The staff was wonderful. Pleasant, professional, accommodating. Wish they worked with me. Our room was great. Comfy sheets and bed. Bathroom was spotless. Pool was great. Clean, plenty of chairs, tables, and loungers.

As our room had a side view of the busy road outside, a room-darkening drape would have been helpful.

Very convenient to Presque Isle Park. The rooms were nice and we did not use the pool but it looked clean and safe.

Room was humid but cool.

Staff was great as was comfortable sleep and warm shower. Appreciated last minute booking.

The bathroom needed care; falling wallpaper should be fixed as should more tub grips and floor of tub more grips and new toilette flush

Close to the state park

Nothing

Very Convenient Location and nice Breakfast. Pleasant Staff.

The room heater was noisy. The building is starting to show it's age and could use a make-over.