Mövenpick Hotel Zuerich-Airport

CLOSE TO airport .they have shuttles to airport . big rooms but rooms need refurbishing . friendly staff . the breakfast was good .

Room had weird smell and there were no air conditioning controls in room. Room was very heated and staff provided me with table fan to keep it cool.

Very nice property and well kept easy to get to. Shuttle service was extremely helpful and efficient.

The staff was very courteous; the room had a problem in that the a/c was off. A fan was provided. The TV didn't work but did become somewhat functional after an employee came to check on it. But I could not turn it on or off. The lamp on the desk/working area did not turn off. I had to unplug it. It did not turn on and off with the main room lights. The bed was comfortable, the bathroom was clean, well appointed, and the shower was very welcomed after a long day in the Alps and then traveling from Spiez to Zurich by train.

Location is great. Room lighting is terrible; they need to add more lights. Not enough outlets for adapters. No soap or shampoo in shower

No soap in shower, 2 tiny towels provided, offee machine in poor condition, bed excellent, location convenient

A very short overnight but shuttles every 20 minutes worked well. Rather long wait at check in

This is the worst Customer service and Hotel in Zurich . The rooms were dirty upon arrival - Check in is at 15:00 and we arrived at 18:00 and room was not ready. The next day the room was not cleaned and someone did the bed but layed down on it - the bed sheets were re used . The keys of our rooms didn’t worked so we had to go to the lobby several times . The staff in the reception was not friendly at all neither Customer centric oriented. In particular in the reception Adelaida and Mahmoud were truly aggressive with us, as if we had the fault of their incompetence.

Clean comfortable room that is showing its age a bit. Bathroom sink faucet handle moved with difficulty. Tub/shower setup was a bit strange but is typical for Switzerland Le Chalet restaurant was very nice and the menu was diverse and the wild pig entrecote was delicious. The breakfast buffet was large, delicious, and typically Swiss.

Airport shuttle was fine, but not available when we arrived. It's a very short walk from the tram station to the hotel. The breakfast was fine but way overpriced.