The Warwick Hotel Rittenhouse Square Philadelphia

While after construction/refurbishment is complete this review may no longer be pertinent, however, if you’re looking to book in the near future reconsider! We stayed with a large group and had numerous issues ranging from no linens, shower curtain and garbage cans. All the way to rodents in one families room!!!!! Valet is currently unavailable which is not mentioned on their site and the attached parking garage is not operated by Marriott and had horrible service and is very difficult to access for a larger vehicle. Additionally the fitness center was under construction and not listed as such on their website. I will say all the staff we encountered were very pleasant and tried to remedy all our issues but at some point that can only go so far.

This used to be my favorite hotel in all of Philadelphia. I stayed here several times a year when visiting friends and family in the area. However, this stay was not great. The furniture was so dingy and banged up. Then, we had a leak in the bathroom. It is probably because they plan to remodel and have changed hands to Marriott. I personally hate Marriott so I am now done with The Warwick. We had a good run.

Furniture was chipped, damaged, and overall worn. Toilet leaked on floor. Taken over by Marriott which is a chain I dislike 👎

Mediocre at Best! Once we arrived, we found out that the hotel is getting ready for renovations. That wasn’t really the issues. With snow and ice a week after the storm, there was barely a 18” wide path to get out of a car to the sidewalk and steps. The bellman gets to you after you are almost to or from the Lyft. The rug in front of the elevator gets stuck in the wheels of the luggage, thus a safety issue. Really the issues beyond dated and tired are those of safety for an elderly or handicapped guest. Combined that with the main restaurant not being opened on Mondays, and that is why we stayed there not to have to get out except for a doctor’s visit. At the point we learned that prior to check in, we couldn’t cancel without penalty. Bottom line, it may become worthy of Marriott Brand status, but not at this time.

This hotel is a worn out dump. I hadn’t stayed here for several years because of that fact and despite it having a fantastic location. Furniture is worn out with desk top wood bubbling and cracking, panels falling off the walls, etc., plus it is pretty dirty everywhere you look. However, Marriott bought the property and they claim on their website the place has been thoroughly renovated, new rooms, etc., etc., etc. They’ve been saying that for a year or two now, so I finally decided to try the place again thinking Marriott is a reputable company so it must be true. Nope. They flat out lied about everything. NOT A SINGLE ROOM HAS BEEN RENOVATED. How do I know? Because the front desk told me so. Plus, now the gym is unavailable as the equipment is all out of order, BUT it is being renovated as well. DO NOT STAY HERE. Marriott is lying, this place has not and is not being renovated and it genuinely is the exact same worn out s—thole (worn out, broken, dirty, etc., everywhere) it was several years ago, only worse now because it is several years older. I won’t trust Marriott again, and shame on me for ignoring all the negative reviews about this hotel on their own website!

The location is perfect

They took away all of the original aesthetics, placed it with modern. But I understand their remodeling, even the rooms which desperately need it.

The lobby was beautiful. Good location.

The room was sub par. The room did not look like the picture. Toiletries were small and not enough for 2 people. Bathroom was dated and the patch job in the shower was horrible. Also, 50.00 dollars for parking was insane. You spend a lot of money to stay at the hotel and parking can not even be included?

Lovation was decent, staff was nice, coffee shop was really good

Place was completely run down in my opinion (except for the lobby, which was super nice!), the rooms were so shabby, the bathrub was peeling paint, the beds were so old and springy, the furnture old. For what was paid per night, it was def not what I expected at all. It was clean, but I will find another place next time.