The Warwick Hotel Rittenhouse Square Philadelphia

Location and room size

Housekeeping unable to clean room bc of staffing issues

Second stay here. Incredible value for its location. Massive room with walk in closet. Friendly and helpful staff give the place a lovely vibe. Definitely the place to stay when in Philly

Visited the Warwick this weekend. The lobby and common areas are great. The location is great. The front desk and bell staff were friendly and professional. The guest room (fifth floor room) was quite tired. It had a mildewy/old scent. Carpet was meh. The air conditioner never kept up. Room was 76 upon arrival and never made it below 70. Not matter how I tried to game it - From the wall or the device. LOL

The furniture in my room was in very bad condition. The bathroom tub had rust around part of the tub and the stand that holds the sink was in terrible condition. Rugs also needed replacing. The lobby was nice .

My wife and I were canceled from our flight from Philadelphia International AirPort and booked a room through app Hotel Tonight. We took an Uber from Airport in the rain. At desk the attendant was extremely nice and accommodating. We were directed to a pleasant room although the wood by door frame by the lock was in disrepair. Air conditioning worked poorly so it was warm throughout the night . But the worst part was in the morning, I slipped and fell while getting into the bathtub. There was no handle by the bed. There even was not evening a cloth bath mat by the bath tub. There tiles by the bathtub were slippery and the fall I sustained happened while I was stepping in the bathtub. I hadn’t even entered the bathtub. I fell tear the curtain down to try to limit my fall. I hit the tile floor hitting my coccyx, sacrum and left hip. I hit my head on a rectangular wooden bar underneath the sink, cutting my scalp. I tried to call the front desk and the phone was not functioning. Placing ice on my head and getting dressed we went to the front desk. We informed the attendant and gave our phone numbers to another attendant. Being a physician, I called an Uber and went to Pennsylvania Hospital to get a Head Ct which did not reveal a intra-cerebral bleed. Given we had to catch a flight, I declined x-rays of my coccyx and sacrum. I did obtain them the next day in South Carolina, where I live at present. No contact was afforded me by the hotel at all. I believe the hotel is being remodeled bu Marriot and possibly the bath tub is on old model with a significant scoop in the construction, made when bath tubs were not made to be showered in. Or the cleaning crew had not completely removed soap from the tub in cleaning. There was no contact from the hotel in any way to see how I was. I was disappointed especially after the pleasant interaction with the woman at the front desk the night before.

La localización.

Falta de desayunador propio y un poco deterioradas las instalaciones.

Such a great location for a great price in the city.

Location and service

Rooms a bit scruffy and dingy, although hotel is in process of being renovated.