Four Points by Sheraton Juneau

Location was good

Staff were extremely rude. No longer has a restaurant. Room wasn’t very clean.

Great location. Perfect for walking everywhere in downtown Juneau. The staff was friendly, the rooms were big, clean and bright. The bed was comfortable. The bedding was clean. The mattresses were clean. The only thing that would have made the room AMAZING would have been a room at the front of the hotel so that we could see the port and harbor and a little more night sky. As is, the room at the back of the hotel faced a nice bunch of trees and some houses, and a slightly noisy air conditioner. And that was fine, but a little disappointing given the amazing scenery out the front windows. We stayed for a week. The staff had my room number and promised to call me day or night if a bear wandered by the hotel, but sadly, no bears.

Alaska is expensive so I had only modest expectations for this place. It was clean and quiet and fine, really. But it was galling to pay the nightly rate given the very basic accommodations and lack of breakfast.

The location was perfect. Our cruise was right across the street. The room was comfortable and very quiet. The staff was very nice and they had someone to help book excursions in the lobby.

I wish there was at least a continental breakfast for the price they charged for our room.

For Juneau this property is in a great location with great staff.

Only one thing location

The cost!!!!!! Ridiculous No air conditioning, fans in the room No where to have breakfast or dinner or drinks Staff tried their best but language issues for understanding requests

Martha at front desk is amazing.

Great location, right across the street from Uncruise - the cruise we went on. Easy walk to downtown - 2 minutes. A little pricey, but everything is in Juneau.

Good proximity to downtown restaurants and activities. Concierge service for tram tickets. Free parking. Clean. Refrigerator.