Westmark Fairbanks Hotel and Conference Center

Won’t recommend. After a lengthy wait to check in I was told I couldn’t get into my room until 3p. It was 2:50! Since there was a long line behind me what was I supposed to do get back in line and start over? The worst part was there were no washcloths and I had to wait for 2 for over 24 hours. When I complained I was told no one had any and I was given 4 hand towels. Try to shower with a hand towel. For breakfast I tried to eat at the Red Lantern and was told to seat myself. Not one clean table anywhere. Left to try the buffet and for $25.00 the choices were minimal and not worth it. I had to ask twice for a fork. Simply put, the place is not clean, not serviced and not staffed competently. If this is their start to tourist season I shudder to think what reviews down the pike will look like. MANAGEMENT GET YOUR ACT TOGETHER!!!!

Restaurant was great.

Not a lot of walking space around the bed.

Our bathroom was not cleaned. The shower had obvious dirt and stuff from previous guests. Luckily there was someone cleaning in a nearby room so she came in and cleaned but very disappointing to have a dirty shower and toilet. The cleaning lady said multiple times that it was very dirty and that it was crazy that it was not cleaned.

Really like the restaurant. Food and staff were great.

Not much space for walking to the bed

The staff is nice, but the hotel is dated and my room was just plain dirty. Different stains on the mattress cover, the toilet was disgusting, and a thick layer of dust on the nightstands.

The e property looks nice.

The hallways ceiling tiles need some updating and repair.

All self-serve. Breakfast food offered was very minimal, awful, and overpriced $21.95 for powdered eggs, floppy bacon, frozen potatoes. No fruit or juice of any kind. White bread or bagel that you toast yourself. Coffee was self-serve from a thermos. Granted…it was “all you can eat” but who would want to? No taste!

Bathroom was not clean and requested washcloths, as the bathroom only had bath towels and hand towels. Was told they didn’t have any washcloths! Starting at 6:30am, noise began. Housekeeping (?) and repair work floor above.