DoubleTree by Hilton Omaha Downtown

The staff was fantastic! The rooms could have used a mini fridge, or even more working ice machines on each floor (we tried 5 different floors. But otherwise, it was clean enough, people were great, and we had a great stay. Thank you!

The hotel is conveniently located, within walking distance of the Gene Leahy Park and the old downtown area. But they also provide shuttle service, which is awesome. We spent a lot of time waiting for the elevators, and I'd like to see a better selection on the restaurant menu, but overall, it was a good experience. The indoor pool was nice, but I love a hot tub, and that was missing.

Incredibly friendly and helpful employees

My stay at the Double Tree was not a part of my initial vacation plans. My flight was delayed to the point where I wouldn’t make my connection and so I ended up having to get a room and flying out the next morning. Admits all the chaos and let down, Sarah, an employee at the Double Tree really uplifted my day. She listened to my frustrations with everything and was very accommodating. We ended up chatting for a bit even. :) she was absolutely lovely and went above and beyond. Thank you Sarah for being amazing.

It was a good experience for the most part. Loved the size of the room with having kids. Didn't like having to pay for parking each day or that you don't get complimentary breakfast. Definitely not worth what they charged per person either. On the other hand they do have a Starbucks in the lobby would have been even cooler if the barista stayed in eyes view of the register to serve. Ended up having to get coffee after we checked out and left. All the front desk ladies were super nice and helpful though! If you're a first time visitor like we were note that's the hotel is DOWNTOWN and basically all the roads are one ways. Our GPS actually took us to floor one but the lobby is floor two which threw us for a loop.

I recently stayed at this hotel and had a pleasant experience overall. The staff were exceptionally kind and welcoming, always ready to assist with a smile. I really appreciated their friendliness and helpfulness during my stay. However, I would advise caution if you plan on walking around the surrounding area at night, as it felt a bit unsafe. Despite that, I still enjoyed my stay and would consider returning.

They had plumbing issues. The two rooms I booked had steaming, scalding water in the TOILET and SHOWER didn't work. Hot and cold were switched, so I requested to be moved. They moved us exactly 10 floors up into the same rooms as on the 4th floor. IT HAD THE EXACT SAME PROBLEM. We were attending two doctoral graduations at Creighton, I went home with Covid to top it all off. Horrible. I am a HIlton Honors member as well. $1200 for those two rooms and they were unsafe. I was so upset, I had to wait and deal with it when I got home. I deserve an entire comp for that wretched experience and Hilton Honors will be working with me.

It was mediocre and overpriced. The staff were friendly and helpful. The tournament atmosphere was its saving grace.

Visiting during the College World Series so I understand things are a bit strained from a staffing perspective. That said, our first room (we requested a new one) had a very used soap bar in the shower, leaking toilet tank thru the flush handle, & mold on the shower curtain. Food situation was busted....I'll keep it at that. The shuttle service and drivers were the loan bright spot. Actually, the staff behind the desk did thier best fielding what I could see/hear as an endless list of complaints....their was a clip board pages deep.

Wonderful stay as always and so convenient to the men’s CWS