Hyatt Regency Deerfield

Was here with a Sewing group. The food was fantastic. The staff friendly and the rooms were in great order

Excellent vibe the hotel. The atmosphere was lively (despite the weather). I will be going back often!

Nice, but very dated, hotel. The service was Hilton level and the facilities are very good. However, the rugs are dingy and the rooms could use a remodel.

Breakfast was not included, which is fine, but maybe an incentive to eat breakfast in the restaurant would have been nice- like a discount or voucher included with a stay? Staff was friendly. Lobby spaces were welcoming, with plenty of comfortable places to gather and sit.

The veneer on room doors was warped, as if they had been in a flood. Buttons in the elevator were worn. There were full trash cans and trash in the landscaping. All contributed to a shabby, unkempt feel. Parking was very full, especially with tour buses taking up much of the parking, leading to visible frustration from guests. Even with great lobby spaces, and a full hotel, the bar closed at 11 on the weekend, yet "no outside drinks" were allowed in lobby spaces. We called the morning of our arrival to speak with staff, to ensure our requested room was correct after the confirmation made it look like it might not be. The hotel staff assured us over the phone (we made sure they were actually at the hotel) that a room for 5, with appropriate bedding, would be ready. Upon arrival and check in to our room, there was only enough for 3 or 4 (1 double bed and sleeper sofa). They were able to make it right with a second similar room on the same floor, but it wasn't what we requested or double checked in with them about.

Clean

Service lady at the coffee breakfast area is a miserable person… cleaning lady - left and came back to grab what I forgot in 2 min… she put my drink in her bag and trashed my food

We didn’t have breakfast, there wasn’t a free one but the price seemed reasonable. The rooms were very comfortable and roomy for our family of 5.

The pool was a bit of a disappointment, just a pool nothing flash.