Hyatt Regency Harare The Meikles

The service was epic! Front desk team was kind and respectful, Dining room server Again went above and beyond. He knew I liked bananas and oranges so he made sure on my second night it’s ready for me. I will definitely come back!

Experience was ok, expected much more from a 5-star hotel thought. Service was excellent but the hotel looks tired now and could do with a whole revamp. Food was average and could definitely be improved on for a 5-star experience. Pleasant enough stay though but not enough for a 5-star hotel.

I got to the wing with central airconditioning and with the current cold, my room was freezing and even sending a maintenance fellow to come fix it, his best advice was extra blankets. For a business trip, I could have done with better.

My stay at the Meikles was good, no single complaint. Of course the old wing is a little older than the new wing, but it's still very much a classic hotel.

The staff are very friendly and the hotel is neat and clean. The area of Harare around the hotel is very dirty

Nice hotel. Still the best in Zimbabwe by far! Prices of food and drinks were not so bad/inflated as is often the case. However: 1. Why is the bath/shower water luke-warm? In these cold temperatures? Not nice 2. The service, ambiance in Explorer bar was atrocious! Do something about it. 3. Presentation is everything! Room service food, breakfast could look more… appetising…

Disappointing, the worst I have stayed in Harare. Yes smart and plush but the staff were unsmiling and unhelpful. 5* NO.

Fabulous staff who literally couldn’t do enough for us.

Great Hotel plenty of things to do around the area as well of plenty of food options onsite and off , Very clean hotel and very nice staff

Stayed here before so know that it will of course not tick every box. Rooms have been refurbished and very comfortable / clean. Water very hot and good shower. Sadly cold tap in sink produced black bits when run. Aircon struggled in heat of day. Service generally very good. Pick up from airport good but alas when it came to leave they attempted take me there in a service vehicle used to transport goods! Unbelievable and shocked they would do this. Hotel has been sold by the family to Middle Eastern developers so expect standards to improve. Shocking use of clean film at breakfast, everything wrapped in the stuff!