Tondo - Lakes Entrance Getaway

Great location. One bathroom and extra separate toilet. Top loader washing machine 8kg and dryer. No dishwasher. Great Weber BBQ, but no utensils to clean or use the BBQ - had to go out and buy a set.

The kitchen appliances, crockery and cooking accessories are atrocious. The fridge seems to be on an angle. When you close the fridge door, the freezer door opens and vice versa. We tried to make a meal in the oven. The entire house filled with smoke. 🙈🙈 The glasses and mugs are chipped. 4 out of 5 bowls are cracked. Sieve is rusted. Egg flipper and ladle are melted, to the point that the ladle has changed colour and the plastic is bubbling. One out of three saucepans is dirty (caked on dirt and oil) on the inside. The largest saucepan lid doesn’t fit the actual pot. Mould in the shower. When taking a shower, no other water can be used anywhere in the house. Turn off washing machine, do not use the toilet, do not wash the dishes - shower looses water pressure and the water runs cold. Toilet in bathroom very loud and wakes everyone when used overnight.

not good

not good so manny

The property was very close to everything

The sad and upsetting experience that my elderly in laws and a couple of their old friends had to go through who booked for 10 nights stay from Dec 2-12, 2025 at this property. . I found this place for them and my initial thought was the price was very reasonable, the house looked nice as shown on the photos and the location of the property being near the city centre . But everything turned sour when my in laws advised us that the fridge does not cool at all as the ice cream melts, the television only has one channel working and the air conditioning does not work at all as just blowing hot air. Two people came when the issues were called in but none of these issues were resolved. My husband spoke with the receptionist Meagan who was very grumpy and had no customer service skills at all. Instead of staying 10 nights my in laws decided to leave the property after staying the gruelling 5 nights and decided to go back home in the real and true comforts of their own homes. The 10 nights stay they thought would be of a relaxing and fun holiday turned out to be a disastrous one. My husband called Meagan to advise that my in laws left the property as they felt none of their pleas were listened to and could no longer stay in that unacceptable condition. Instead of Meagan offering an apology she turned around and said to my husband that my in laws should not be travelling on their own. How insensitive and nasty to say that to elderly customers and not even offer some consolation like “ I am very sorry to hear that has happened to your parents”. My husband was not asking for some sort of refund but merely giving a review of the stay my in laws had and their friends so no other future holiday makers will have to go through this terrible experience. Very disappointing and will definitely read reviews of the property next time before I book one not just based on on the pictures shown as pictures alone can be very truly deceiving.

Great location, very clean.

Would be a nice touch to include some simple amenities, like tea, coffee and milk, shower gel etc. We had to do a run to Woolies on arrival for the basics.

Clean & comfortable. Walking distance to main shops & beach. It was a bonus having 2 toilets.

All was good.

Location was very central to everything we required

Lack of starter kit,re tea,sugar etc,thank goodness we brought some with us.

The size was great…layout good, location excellent, cleanliness really good except for shower screen frame and look of the carpet Couches and beds were comfy Lots of books and games too

Mould in the shower screen silastic didn’t look good Carpets…were very stained and although well vacuumed brought the rating of the place down a lot Garden was very neglected