The Carlton

Nothing

Everything

Bathroom floor was very dirty and the glass shower door came off in my hand! The radiators went off early in the evening and did not come back on again the next morning. I waited until 8am then asked for a heater. A small fan heater was brought to my room but it just warmed the carpet infront of it.

Rain water dripping into the bedroom (Room 1). Lack of any staff.

Arrived to a filthy room, rude staff yelling over check-in, wish could post the recording here but will do in social media.Completely unsafe and unprofessional. Avoid this place at all costs—don’t book

Room very cold no heaters

Maniger is not honest he charged me again and told me to send money back till know I didn't receive

Room 20 was quiet9

1 a ledge on top of the bed head stuck out and hurt our heads when we tried to lean against the bed head to read or watch tv 2 there were only 3 thin and flabby pillows on the double. bed. We were given another. They were too thin to fill the gap underneath the protruding ledge on the bed head. 3 the bedside lights were sited about 5 feet high and impossible to read by. The switches for them were set into the wall above the tall behead. My switch on the l/hand side of the bed was positioned as high as the other but set 6 inches away, so I had to stand up out of the bed to turn the light off. 4 the small opening window in the bathroom is impossible to close 5 the batroon door couldn't close. It needs some wood planed odd the top, and it swings closed all the time, catching you if you are T the sink. The sink waste was corroded with flaking chrome and no waste plug. 5 the lighting in public areas like corridors was extremely dim, and as the carpets were a very dark navy blue pattern I had great difficulty seeing my way up the steep narrow stairs to the bedroom level. 6 there were no water glasses in the room or bathroom. When I asked for some I was told none of the rooms had them and was offered a wine glass. But there was one in a fitted holder in room 19, my sisters room.