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8.6 / 10 Guest Rating

Hotel Serrano

Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000, Martins, BR

Hotel Serrano - main view

About the Property

Outdoor Pool and Complimentary Breakfast
Enjoy a refreshing swim in our outdoor pool or start your day with a delicious complimentary buffet breakfast served daily.

Convenience and Comfort
Relax in our cozy guestrooms equipped with minibars and flat-screen TVs. Stay connected with complimentary wireless internet access and unwind in bathrooms with showers and hair dryers.

Quality Service and Amenities
Benefit from services like room service, dry cleaning, and tour/ticket assistance. Our 24-hour front desk is always available to assist you during your stay. Book now at Hotel Serrano for a memorable experience in Martins.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Free breakfast
Smoke-free property
Tours/ticket assistance
Free self parking
Free buffet breakfast
No elevator (single level property)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent47 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the clean and organized environment.

Categories

Cleanliness8.5
Service9.0
Location8.5
Room Quality8.5
Amenities8.5
Value for Money8.6
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

G
GUTEMBERG
Verified booking
Standard Room
Stayed in Apr 15, 2025

"Exceptional"

10.0

Boa estadia. Recomendadíssimo!!

Helpful?
F
FERNANDO
Verified booking
Standard Room
Stayed in Apr 11, 2025

"Excellent"

8.0

Razoável.

Helpful?
L
Leizia
Verified booking
Standard Room
Stayed in Feb 15, 2025

"Hotel mediano "

8.0

O hotel é bom e grande, achei o quarto um pouco pequeno e na pia do banheiro tinha um vazamento mas nada que pudesse prejudicar ficar no quarto. Sobre a reserva o quarto que fiquei foi diferente da foto. Café da manhã é bom, porém os garçons que ficam lá pra dentro da cozinha e caso você precise de algo precisa chamar para eles vim, sendo que deveria ficar pelo menos 1 na recepção. Sem falar da pulseira que eles dão quando você chega e só querem que tirei depois que você for embora. ( Pulseira de park aquático).

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L
LUCIA
Verified booking
Standard Room
Stayed in Feb 12, 2025

"Excellent"

8.0

Boa. Café bom, senti falta de frutas, especialmente as da regiao.

Helpful?
Z
Zaria
Verified booking
Standard Room
Stayed in Jan 24, 2025

"Estadia tranquila e confortável "

10.0

Pousada limpa, organizada e quartos confortáveis. Único problema, foi um vazamento de água próximo a pia do banheiro, mas não afetou em nada. Café da manhã muito bom e ótima variedades.

Helpful?
M
Magno C
Verified booking
Standard Room
Stayed in Jan 16, 2025

"Boa hospedagem "

10.0

Bem central, boas acomodacoes.

Helpful?
R
Rodrigo Neves da Silva
Verified booking
Standard Room
Stayed in Jan 10, 2025

"Exceptional"

10.0

Muito bom

Helpful?
F
Francisco
Verified booking
Standard Room
Stayed in Jan 6, 2025

"Surpreso"

8.0

Fiquei surpreso, hotel está bem conservado, boas instalações e uma área verde excelente. A localização é top a melhor de Martins Excelente café da manhã

Helpful?
L
Luzineide Leonardo
Verified booking
Standard Room
Stayed in Nov 22, 2024

"Exceptional"

10.0

Incrível

Helpful?
E
Emmanuelli
Verified booking
Standard Room
Stayed in Nov 13, 2024

"Chuveiro péssimo! Demais instalações ótimas!"

6.0

O quarto é ótimo, mas o chuveiro vc pode ficar debaixo que não vai cair uma gota de água na sua cabeça. Vai molhar todo lugar, menos vc. Quando fui tentar ajeitar levei um choque. Tivemos que tomar banho com a ducha, foi péssimo. As demais instalações estavam boas, lugar bonito, confortável, bem natureza, restaurante bom tbm. Mas levem lenços humidecidos, ou vá sabendo que seu banho vai ser de ducha. Quarto 242!

Helpful?
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