Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.6 / 10 Guest Rating

Hotel Serrano

Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000, Martins, BR

Hotel Serrano - main view

About the Property

Outdoor Pool and Complimentary Breakfast
Enjoy a refreshing swim in our outdoor pool or start your day with a delicious complimentary buffet breakfast served daily.

Convenience and Comfort
Relax in our cozy guestrooms equipped with minibars and flat-screen TVs. Stay connected with complimentary wireless internet access and unwind in bathrooms with showers and hair dryers.

Quality Service and Amenities
Benefit from services like room service, dry cleaning, and tour/ticket assistance. Our 24-hour front desk is always available to assist you during your stay. Book now at Hotel Serrano for a memorable experience in Martins.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Free breakfast
Smoke-free property
Tours/ticket assistance
Free self parking
Free buffet breakfast
No elevator (single level property)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent47 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the clean and organized environment.

Categories

Cleanliness8.5
Service9.0
Location8.5
Room Quality8.5
Amenities8.5
Value for Money8.6
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

I
Ivanildo
Verified booking
Standard Room
Stayed in Jan 18, 2021

"Excellent"

8.0

Ótimo atendimento, o hotel é encantador, mas a estrutura do quarto deixa um pouco a desejar

Helpful?
G
Gabriel
Verified booking
Standard Room
Stayed in Sep 25, 2020

"Excellent"

8.0

O hotel é bem localizado e os funcionários são todos bem prestativos e educados. O quarto simples, contudo, estava com um dos ventiladores quebrados, a descarga não funcionava adequadamente e o quarto estava empoeirado.

Helpful?
L
Luige
Verified booking
Standard Room
Stayed in Jan 9, 2020

"Canto lindo"

6.0

Hotel muito bom, só não gostei do quarto. P3lo a valor que foi cobrado deveria ser mais confortável! Não tinha ar condicionado nem ventilador! Mas limpeza e comida tudo ok!!!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 27, 2019

"Excellent"

8.0

Hotel muito agradável, com um atendimento muito amável por parte dos funcionários, particularmente no restaurante. O ambiente é muito agradável; entretanto o sinal de TV não presta, é impossível assistir algo nos poucos canais disponíveis, e a internet é ainda pior, sendo impossível conectar a maioria das vezes. Seria mais honesto informar que o hotel não tem TV nem Internet.

Helpful?
T
Tenório
Verified booking
partner
Standard Room
Stayed in Jul 1, 2019

"Excellent"

8.0

Gostei bastante das acomodações e deixou a desejar o café da manhã. Quero aproveitar para que a Expedia atualize as informações do hotel, pois fiz uma reserva onde informava que o quarto tinha varanda diferentemente das informações do hotel.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jun 10, 2019

"Exceptional"

10.0

Ambiente super organizado e atendimento excelente. Restaurante com cardápio variado e preços acessíveis

Helpful?
J
JamirLeonardi
Verified booking
family
Standard Room
Stayed in Jun 4, 2019

"Excellent"

8.0

Localização e instalações. O café da manhã pode ser melhorado.

Helpful?