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8.6 / 10 Guest Rating

Hotel Serrano

Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000, Martins, BR

Hotel Serrano - main view

About the Property

Outdoor Pool and Complimentary Breakfast
Enjoy a refreshing swim in our outdoor pool or start your day with a delicious complimentary buffet breakfast served daily.

Convenience and Comfort
Relax in our cozy guestrooms equipped with minibars and flat-screen TVs. Stay connected with complimentary wireless internet access and unwind in bathrooms with showers and hair dryers.

Quality Service and Amenities
Benefit from services like room service, dry cleaning, and tour/ticket assistance. Our 24-hour front desk is always available to assist you during your stay. Book now at Hotel Serrano for a memorable experience in Martins.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Free breakfast
Smoke-free property
Tours/ticket assistance
Free self parking
Free buffet breakfast
No elevator (single level property)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent47 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the clean and organized environment.

Categories

Cleanliness8.5
Service9.0
Location8.5
Room Quality8.5
Amenities8.5
Value for Money8.6
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

T
Tiago
Verified booking
Standard Room
Stayed in Nov 26, 2022

"."

6.0

Local incrível, muito bonito, com o pessoal super educado. Mas infelizmente ocorreu uma falaha no fornecimento de energia e no local nao tinha gerador próprio de energia e nem se quer lampadas de emergência ficando todo o local totalmente escuro.

Helpful?
F
Franciele
Verified booking
Standard Room
Stayed in Oct 9, 2022

"Estadia maravilhosa"

8.0

Foi uma viagem rápida de 24hr. Mas o ambiente e o clima. Me fez querer retornar o quanto antes. Super recomendo.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 7, 2022

"Pão Velho"

8.0

Hotel muito bem situado, com boa conservação Os aposentos são limpos regularmente As refeições são muito lentas, embora saborosas Na segunda feira fizeram a economia de servir pão velho do dia anterior

Helpful?
J
Janaina
Verified booking
Standard Room
Stayed in Jun 6, 2022

"Uma ótima opção..."

8.0

Lindo lugar. Jardim muito bem cuidado. Funcionários atenciosos e simpáticos. O local do café da manhã é muito agradável. Localização excelente Voltaria com certeza.

Helpful?
V
Vanusa
Verified booking
Standard Room
Stayed in Dec 19, 2021

"Exceptional"

10.0

Ótimo, muito bom

Helpful?
F
Francisca
Verified booking
Standard Room
Stayed in Oct 5, 2021

"Estadia tranquila e agradável"

8.0

Estadia tranquila,funcionários simpáticos, agradáveis. Só lamentei a limpeza do quarto, que não foi higienizado durante o período de estadia.

Helpful?
M
Marcelo
Verified booking
Standard Room
Stayed in Jul 25, 2021

"Hotel em decademça, pode ser pelo luto."

4.0

Como o dono faleceu faz so 10 dias, o hotel està sendo abandonado, a atenção ruim, pode ser pelo luto.

Helpful?
B
BENICIO
Verified booking
Standard Room
Stayed in Jul 23, 2021

"SOFRIVEL!!!"

4.0

O hotel está com as instalaçoes (principalmente os quartos) em pessimo estado!!! No primeiro dia avisamos na portaria que existia um vazamento da torneira da pia e mesmo 48 hrs NINGUEM apareceu para reparar!!! E o pior é que existia um GALINHEIRO atras dos quartos e os galos nao deixavam ninguem dormir (pelo amor de Deus) Cafe da manha tambem sofrivel para os padroes de hoteis nordestinos Uma lastima que jamais recomendo aos amigos

Helpful?
E
Eudson
Verified booking
Standard Room
Stayed in May 13, 2021

"Exceptional"

10.0

Muito bom e tranquilo.

Helpful?
W
Wesclei Bruno
Verified booking
Standard Room
Stayed in Mar 26, 2021

"RAZOÁVEL"

4.0

O atendimento é muito bom. A parte externa do hotel (fora dos quartos) é maravilhoso, porém os quartos deixam a desejar pelo valor da diária. Esperava um conforto compatível com a diária.

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