SpringHill Suites by Marriott New York JFK Airport/Jamaica

All of the staff were extremely helpful and kind. The room was very neat clean and up to date. The shuttle was timely and the driver courteous. There is traffic noise but the hotel can’t be responsible for that

Convenient and clean

Very clean and friendly staff

The system is very bad

i didn't sleep all night because of the alarm outside but that was not the hotel's fault.

Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus.

My room was very noisy

New facility. Comfortable rooms.

I stayed in this hotel due to a flight issue at JFK. I arrived around 5p and found the check in process quick and easy. The staff were friendly and funny. The room was updated and large. I have no issues with the room. The area of town is a bit uncomfortable, so I would not recommend going out of the hotel. My only gripe is the lack of bottled water. The hotel indicated they have “been out of water”. How is a hotel in NYC out of water?!

I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.