SpringHill Suites by Marriott New York JFK Airport/Jamaica

Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.

It's very clean and safe.

although overall the property itself was very good, i would not stay there again, i had to park outside because parking is very small luckily parking was right in front of hotel

Nice hotel. Conveniently located and near public transportation.

called for a shuttle from JFK, unavailable. asked for shuttle service from hotel to LaGuardia, hotel would not take us to La Guardia. disappointment,

The room was extremely cramped and in the basement. Other than that, everything was great.

Seems recently renovated and clean with compact space footprint; parking was awkward. Surrounding area wasn't very appealing.

The staff were good, the room was nice. The location was ok. The parking garage was terrible. Very limited parking space and same emtrance and exit. As i was going in the garage I had to reverse out so that someone leaving the garage could exit so i go down in the garage. That makes no sense. Then i have to pay to park and the spacing in the garage is horrible. If you get in late the only parking spots causes you to block in someone. Pleaae fix the garage. Its really inconvenient.

One front desk employee could use a reminder that they are in the service industry

Getting worse and worse when i checked in i was told it was 50 a night for incendentles i was there for 2 nights to my surprise i see a change on my card for 200 dollars i call the front desk they gonna tell me its 100 a night they need to make up there minds they dont even tell me they just took the money. Im done with this hotel.