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7.8 / 10 Guest Rating

The Cascades Hotel at Sun City Resort

R556, Moses Kotane, North West, 0316, Moses Kotane, ZA

The Cascades Hotel at Sun City Resort - main view

About the Property

Indulge at the Spa: Treat yourself to massages, body treatments, and facials.
Adventure and Entertainment: Safari outings, a casino, and a golf course are just the beginning.
Fine Dining and Recreation: Enjoy international cuisine, 24-hour room service, and multiple bars.

Pamper yourself with a visit to the spa, encounter local wildlife on a safari, and enjoy recreational amenities like a casino and golf course. Book now to experience luxury at The Cascades Hotel!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Nightclub
No single-use plastic stirrers

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Luxury Family Room - Photo 1
Luxury Family Room - Photo 2
Luxury Family Room - Photo 3
Luxury Family Room - Photo 4
1/4

Luxury Family Room

1 King Bed and 1 Double Sofa Bed355-sq-foot room with pool views Internet - Free WiFi Entertainment - Satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Luxury Family Room

Non-refundable
Breakfast Included
20% OFF$381.25

$305

Includes taxes & fees
Superior Luxury Family Room - Photo 1
Superior Luxury Family Room - Photo 2
Superior Luxury Family Room - Photo 3
Superior Luxury Family Room - Photo 4
1/4

Superior Luxury Family Room

1 King Bed and 1 Double Sofa Bed355-sq-foot room with pool views Internet - Free WiFi Entertainment - Satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Luxury Family Room

Non-refundable
Breakfast Included
20% OFF$424.88

$339.9

Includes taxes & fees

Guest Reviews

7.8
Very Good103 verified reviews
AI Summary

Guests highly rate the outstanding service and frequently praise the excellent facilities.

Categories

Cleanliness6.8
Service8.3
Location8.3
Room Quality7.3
Amenities8.8
Value for Money7.3
Food and Beverage7.8
Overall Experience7.6

Select topics to read reviews

L
Lorena
Verified booking
Standard Room
Stayed in Apr 17, 2018

"Disappointed "

6.0

This was my election after the Lost City Hotel at Sun City. The pictures showed a different issue. It is a 5 star hotel but the facilities were not as expected; the carpet was dirty in the room, the carpet in the halls was stinky. Only one elevator was working, the swimming pool was not heated; I planned to enjoy with my family but my small kid (2 years old) wasn't able to swim due to the temperature. Unfortunately, the price does not correspond for the staying.

Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Apr 11, 2018

"A place to "

10.0

We realy enjoyed our stay, and the service was excellent.

Helpful?
D
Donna
Verified booking
Standard Room
Stayed in Apr 1, 2018

"Not up to standard"

6.0

The standard of cleaning realy was a dissapointment. Food debris and wet towels left by previous guest. In room, items not replaced and cockroach in the bathroom. The bedrooms are very faded glory and need a thorough deep clean. Pool areas and gardens very pretty

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 13, 2018

"Nice restaurant and pool area. Rooms are clean"

8.0

I had a very good stay at the hotel. The food and service were excellent

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Feb 27, 2018

"First trip to Sun City!"

10.0

When I was younger I always watched the Million Dollar Golf Challenge at Sun City, it is now called the Ned Bank Tournament. I promised myself I would go to Sun City and play golf and stay in the iconic Cascades Hotel. So pleased I did. We had such a wonderful eight days. On arriving at the hotel we were immediately upgraded to a room with a balcony, very nice! All the staff at the hotel are very helpful and nothing is to much trouble. All the restaurants at the resort were excellent and very good value for money. And there is such a choice as well. There is so much to see and do there as well, we went on a 3 hour safari and saw Lions, Elephants, Rhino, Zebra, Wilder beast and Hyena. The casino is great fun as is the Valley of Waves. All in all a fabulous holiday. We will be going back asap.

Helpful?
M
Mike
Verified booking
Standard Room
Stayed in Feb 21, 2018

"Decent hotel in a fantastic location"

8.0

Decent rooms, courteous staff and a great breakfast, finished with a good pool surrounded by amazing "forest", illuminated at night, and fed by cascading waterfalls. Monkeys came through the forest, pretty birds chirping and only thing missing was an on-site convenience store... but the location and access to the Welcome Centre and all the food court and entertainment of Sun City, including Valley of the Waves and The Maze... makes this our preferred hotel when we go back next year!

Helpful?
V
Viv
Verified booking
Standard Room
Stayed in Feb 19, 2018

"3 star hotel at best"

4.0

Very disappointing! Stayed in same hotel 16 years ago and hasn’t been decorated since!!! In desperate need of a face lift. Carpets are filthy, windows in need of a deep clean & floor tiles in lifts broken. Lifts rarely work. Service by the pool area awful & swimming pool is filthy.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 11, 2018

"Big family holiday"

8.0

Whilst the hotel was excellent the surrounding cafes and bars overall service was questionable at times. We would definitely go back

Helpful?
R
Rob
Verified booking
Standard Room
Stayed in Jan 12, 2018

"Not deserving of its 5 stars"

6.0

During our 5 day stay, of the 3 elevators guests could use to all 15 floors, 90% of the time only 1 elevator was fully functional. Room was clean, however lights not working, panels coming off doors and tv not working was not a good start to the holiday. Valley of Waves should be Valley of Wave since the wave pool only produces a single wave every so often so rather disappointing. Overall stay was ok, but The Cascades definitely does not deserve a 5 star rating.

Helpful?
J
Justin
Verified booking
Standard Room
Stayed in Dec 18, 2017

"Nice hotel but tough for kids under 1.2m"

8.0

Friendly staff and a great hotel but only limited activity options available for kids under 1.2m tall. This wasn’t mentioned anywhere in any other reviews but is of consideration for those with young kids.

Helpful?