The Westin Great Southern Columbus

The staff were all so friendly. The bed was the comfiest bed I’ve ever friggen slept in. The ballroom was AMAZING.

The atm was out of service and I couldn’t pull cash out to get drinks at the event I was there for in the ballroom. BUT I just went to the bar downstairs and got a drink to go so it was all good.

Central location

Our tub drained extremely slow which prevented us from taking proper showers, the room needs to be cleaned well there were items on floor .

This has been hands down the greatest hotel experience in my 32 years of travel. For one, the hotel itself is a historic landmark full of history and culture, which I love. Second and most important, the staff is incredible. We booked a stay for my wife’s birthday, the staff greeted us and wished my wife a happy birthday. Without asking, we received a room upgrade and were treated with the utmost respect and kindness any business focused on customer service should aspire to be like. Everything down to the smell and ambiance of the hotel, to the bed sheets and robes were fantastic. We only live 3 hours away and wanted a weekend getaway, just the two of us, and the staff made our stay 100% better than we had originally anticipated. We will absolutely come back for years to come. Thank you The Westin staff for everything, we have memories that will last a lifetime.

Hôtel très bien situé mais un peu vieux… pas sûre qu’il mérite 4 étoiles

Breakfast was not included. The air conditioner in the room was too noisy.

A very historic building and impressive room. Great service! The only problem I had made the biggest difference. The room was brightly lit, all day and all night. I am on the hunt for the completely dark room to sleep in. I bring painters tape to cover microwave clocks in order to make the room as dark as possible. This is the brightest room I have ever slept in. The curtains were pointless and the outside street lights seemed to be aimed into the room. I could have read a book in the room it was so bright. I kept waking up, oh my god is it noon? No, it was 2:30! All night. I’m going to invest in a sleep mask if I stay here again. Perhaps the front desk could hand them out and be like, “Trust us, you’ll need this!” On the good side, near the German Village. Good sleep would have been nice though.

The service, location and history!

Bathroom had damage on the toilet tank cover, side of tub and the bathtub drain wouldn’t stay sealed when trying to bathe.

Had a great week long stay in this hotel. The room was wonderful and my dog and I felt very welcome. Ended up snowed in here and the hotel restaurant staff (Michael and Kee) were honestly world class, the best service i have had in years. They made a snowed in weekend a delight and I am so grateful