Hilton Orange County/Costa Mesa

Marissa was excellent. The rooms are well maintained. The staff is friendly and willing to serve. The ambience in the lobby at night is terrific.

Parking is a little crazy, but that is to be expected in SoCal. However, the hotel is beautiful and our room was great! Clean and spacious, well decorated, with comfortable chairs and bed. Marissa was a dream at check in. The entire process took less than 5 minutes. You can't go wrong with this hotel.

Marissa and Myra were absolute rock stars and truly elevated our entire stay. From the moment we arrived, they were welcoming, attentive, and incredibly supportive. Any questions or needs we had were handled quickly and with a positive attitude, which made everything feel easy and stress-free. Their professionalism was matched by their warmth, and it was clear they genuinely cared about making our experience enjoyable. Little details didn’t go unnoticed, and their communication was excellent throughout our time there. Thanks to Marissa and Myra, our stay was smooth, comfortable, and memorable. We truly appreciated their help and would happily return because of them.

Mayra was the best. She made my check in process run smooth- very warm personality too. If I could rate this out 10... I'd say 100.

Mayra was absolutely great, made check in very nice smooth, easy and fast. Very friendly interaction and provided great customer service.

Front desk staff was wonderful, very friendly and service oriented. Streaming service on tv and comfortable bed. Great location close to airport.

Ancillary charges like $45 parking and no free water ($2.50/very basic brand bottle). Thermostat screen didn't work properly and het was very drying. Called for toothpaste & blanket and she only brought toothpaste, said she'd come back but after a long wait had to call again and when she came back she said she was on break. A few hairs n bathroom floor/shower.

The evening of Friday January 23, 2026, I arrived at the hotel and was greeted at the front desk by an elder gentleman (I later became to know his name Lance). He is very funny, patient, diligent and professional. I believe he is a role model at the hotel. Thank him and the hotel.

Dated, old. Paint peeling. Hair. Dust

Lance at the front desk was the highlight of the trip! He was very friendly and super helpful to everyone who he helped, including us. Room was a bit dated but clean overall.

Everything was great!