Mercure Gloucester Bowden Hall Hotel

Nice property ideally located for my work in the area Good food for dinner and breakfast

Room was a little tired and it was a bit of a trek to my room but that’s being picky

Location, lovely staff , lovely room

Breakfast wasn’t great , Luke warm from trays ,

Excellent breakfast, good choices and very efficient and welcoming service. Exceptional reception for our dog, good doggy pack , lovely welcome and interaction from all staff and nice walks on site All the staff we met were impressive , friendly and super efficient . Set menu and overall package deal very good value for money

Decor is a bit tired in rooms and corridors e.g. bathrooms and corridor carpets . Dining room and reception attractive but chairs in dining room are low for tables, the addition of a cushion made a big difference !

Great location for overnight stop on long journey. Attractive grounds. All the staff were brilliant and the hotel has to be one of the most dog friendly establishments we have stayed, allocating rooms close to an exit door for easy access for the dog. Plenty of on-site parking. Excellent breakfast.

Some of the decor was beginning to look a bit tired in need of a refresh carpets and paintwork. Bathrooms have showers over baths and perhaps in any remodelling level access showers would be better for ease of access.

The hotel in a good location Enjoyed the pods by the lake.

Room was quite small no real view and dimmer lights didn't work.

The staff were friendly the room was lovely

We felt a bit awkward and out of place as there was a wedding on and we initially felt uncomfortable. However, the wedding soon moved to a different room and the staff made us feel at home. We wish we had been pre-warned that there was a large wedding on though.

The location of the hotel and the friendliness and willingness of the staff, who were extremely helpful and professional.

Although the breakfasts were fantastic, which I would score at 100%, the evening meals were very poor, both in terms of choice from the menu and the poor standard of the cooked product. I would rate the evening meals/dinner at 50%.